Summary of the role:

Support customers in the integration of Amadeus products or solutions. Provide billable consultancy / integration services to improve business performance.

In this role you'll:

• Works autonomously within defined processes and procedures or methodologies, takes standard decisions and may support the development of solutions to complex problems of a recurring nature.
• Receives instruction, guidance and direction from more senior level roles or manager, with regular monitoring on the status of the assignments.
• May have specialized formal education or the equivalent work experience and has the required technical and functional skills and basic knowledge of the business.
• Support sales organization for integration matters (perform demos, analyze customer business flows and propose integration solutions to cope with customer requests)
• Provide advice/consulting to customers for their integration activities between Amadeus systems and customer systems
• Provide functional support and problem resolution within the overall integration project
• Ensure submission of SOR or change proposals (CPR) to Product Management
• Establish and manage the product/solution integration schedule
• Support Integration activities during the implementation project
• Provide formal integration status, KPIs and customer feedback reporting to Management
• Perform final sign-off/ certification prior to implementation in production
• Ensure product high level adoption by the customers in providing appropriate assistance on the daily activities
• Make sure customers make the most of the Amadeus products / solutions
• Identify and prioritize critical issues, problems and root causes
• Follow-up the implementation of internal processes improvement / automation

What we can offer you:

• Get rewarded with competitive remuneration, individual and company annual bonus, vacation and holiday paid time off, health insurances and other competitive benefits.
• Work from anywhere: onsite, hybrid or fully remote.
• Professional development to broaden your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop and grow.
• Enter a diverse and inclusive workplace, join one of the world’s top travel technology companies and take on a role that impacts millions of travelers around the globe.

Application process:

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.