The Wigwam has celebrated over a century of service as Phoenix’s most historic resort established in 1918. We are currently seeking a host to join our team in curating incredible, long-lasting memories with our guests and our team members…to continue to build upon our history and our legacy.

We are WIGWAM!

We are…

World-class

Individuals

Generating

Warm

Authentic

Memories

We believe in a true Culture of CARE. That means we focus on caring for our employees, our guests and our community.

By joining The Wigwam you are also becoming part of the Pyramid Global Hospitality family of hotels. We have over 270 hotels worldwide and growing, including six hotels and resorts in the Phoenix area alone. In fact, we are proud to say that we were recently recognized as 2021 Hotel of the Year by Pyramid Global Hospitality!

Over a quarter of our employees have been making history with us for 10 years or more! Come join our winning team and make a little history of your own!

We offer our employees the following amazing benefits:

• Quarterly bonus program
• One of the most comprehensive and affordable employee benefits/insurance programs in the hospitality industry
• Company paid life insurance
• Company paid long term disability insurance
• 401K with employer match
• Paid Time Off
• Free parking
• Free meals
• TRP incentive program
• Tuition Reimbursement
• Employee discounts on Golf, Tennis, Spa, Restaurants and Hotel Rooms around the world!

• 
  Greeting guests in a friendly, enthusiastic, professional, and timely manner.
• Taking the guests to the tables, and starting the guests experience in a positive manner.
• Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following restaurant standards.
• Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.
• Serve water, stock ice, refill glassware station, and continually do running side work. Greet guests by name whenever possible during the course of meal service.
• Perform general clerical tasks including maintaining large group party information for he manager and reservation books. Open Table
• Perform general cleaning tasks utilizing cleaning to adhere to health and safety standards.Assist servers, bartenders, food runners and bussers when necessary.Fold napkins for meal periods to maintain an adequate supply.
• Assist in table setting and general dining room maintenance during peak periods.
• Perform other duties as requested, such as cleaning unexpected spills and executing special guest requests.
• 5 foot & 10 foot rule. Very important in assisting and supporting others. Within 10 feet, we as employees must smile and give eye contact to the guest. Within 5 feet of the guest we must give a sincere and welcoming greeting. Every guest is our guest; we must assist and help in all areas of the resort. Your title may not be Front Desk or Bellman. But it is our job to be that positive domino effect on employees and our guests here at the hotel. If a guest looks confused, we as employees need to be able to help and guide them in the right direction or to the correct department.

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Knowledge of appropriate table settings and service ware.
• Knowledge of all menu items, prices and general service procedures.
• Must possess basic computational ability.
• Must possess basic computer skills.
• Must be able to multi task.