Job description

Job Summary:

• Experience: Previous hotel-related experience preferred, but not needed.

Represents the hotel to the guest throughout all stages of the guest's stay. Help guests complete registration cards and then assigns rooms accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel.

Front Desk Agent Responsibilities:

-Registers guests and assigns rooms. Accommodates special requests whenever possible.

-Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures

-Understands room status and room status tracking.

-Knows room locations, types of rooms available, and room rates.

-Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.

-Coordinates room status updates with the housekeeping department.

-Possesses a working knowledge of the reservations department.

-Uses proper telephone etiquette.

Education: High school graduate or equivalent. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Must be able to speak and understand the primary language(s) used by guests who visit the workplace.

Schedule:

• Monday to Friday
• Day shift
• Night shift
• Overtime
• 8 hour shift
• 10 hour shift
• 12 hour shift
• Overnight shift

Job Types: Full-time, Part-time

Pay: $8.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Work Location: One location

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.