Hotel Front Office Manager
Job description
Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the Hotel Front Office Manager position on our guest services team here at Tru by Hilton Coppell! You’ll oversee our front office team and ensure guests have everything they need for an exceptional stay. Our property opened in September 2019 as a new build and features 127 guest rooms. Job seekers interested in working in a high-energy environment at a vibrant new Hilton brand should start their application today!
Compensation:$16 - $20 hourly
Responsibilities:Include but aren't limited to:
- Follow all brand, management company, and ownership company standards and expectations
- Create schedules and fill in front desk shifts as necessary
- Assist during heavy check-in, check-out, breakfast, and shuttle
- Build a hospitable front desk team; recruit, interview, train, review performance, and terminate
- Address and resolve guest complaints
- Ensure hotel sell out
- Keep an organized inventory log and place orders
- Efficiently operate our PMS and POS systems
- Assist in other departments as needed
- Support meetings and groups
- Help other departments as needed
- Proficient in OnQ PM, a plus
- Knowledge of Kipsu, Quore, and Impulsify is a plus
- Consecutive 2 years either as Hotel Front Desk Agent or Front Office Manager
- Flexible Schedule: Weekdays, Weekends, and Holidays
- On Call 24/7
- Clean driving record, must be able to drive a 10-passenger shuttle to DFW and surrounding hotel areas
Tru by Hilton Coppell is a new build property that opened on 9/6/19 located at the intersection of I-635 and Belt Line.
1560 Point West Blvd Coppell, TX. 75019
arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.