Job description

What you get to do in this role:

Oversees all aspects of the hotel operations, including guest relations, front desk,housekeeping, maintenance, finances, team building, and staff development. Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates, and other visitors.

 Recruits, selects, trains, and manages employees to deliver superior guest services and

quality products that will lead to maximizing revenue and profitability goals.

 Creates and maintains customer-driven operations, empowering hotel staff to excel in

superior customer care.

 Develops, recommends, implements, and manages the hotel's annual budget and long-

term business plan. Achieves budgeted sales and maximum profitability.

 Creates new programs in response to market conditions and revenue opportunities.

 Protects the hotel’s financial assets by properly administering policies and procedures

for handling cash, credit cards, accounts payable, accounts receivable, payroll and all

other financial transactions. Also, properly administers policies and procedures for

protecting the safety of guests and employees.

 Prepares monthly reports for owners.

 Ensures regular assessment and review of all hotel personnel by appropriate

management staff. Coordinates internal training and development programs.

 Maintains a high personal visibility throughout the property and throughout the

community.

What candidate traits are needed to be successful in this role?

 Bachelor’s degree in Hotel/Restaurant Management or Business or equivalent

combination of education and experience.

 Minimum of five years of hotel management or supervisory experience.

 Knowledge of local competition and general industry trends.

 Strong leadership and a professional image.

 Strong interpersonal, written and verbal communication skills.

 Excellent decision-making ability and analytical skills.

 Knowledge of a variety of computer software applications.

 Ability to work a flexible schedule, including weekends and holidays.

Equal Employment Opportunity

Our hotel maintains a policy of equal employment opportunity for all employees and qualified

applicants for employment without regard race, color, religion, religious creed, national origin,

ancestry, alienage or citizenship status, age, disability, gender, gender identity or expression,

sex, sexual orientation, pregnancy status, genetic information, uniformed service or veteran

status, marital status or any other characteristic protected by applicable federal, state,

provincial, or local laws..

Job Type: Full-time

Pay: $70,000.00 per year

Benefits:

• Employee discount
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Casper, WY 82601: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• Hotel: 4 years (Required)

Work Location: In person

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