Job description
Position Overview
Provides daily housekeeping services to the residents to ensure a safe, clean and sanitary environment in accordance with laws, regulations and facility guidelines.
Basic Qualifications
Education & Certification:
High school diploma or equivalent.
Skills & Requirements:
Must possess the ability to read, write and speak the English language, must be patient, friendly, courteous and respectful to residents in any situation, including difficult ones; must be able to make independent decisions when necessary; must have the ability to follow housekeeping guidelines as outlined by the facility; must be able to move frequently throughout the workday; must be able to lift 30 lbs floor to waist; lift 10 lbs waist to shoulder; lift and carry 30 lbs; and push/pull 30 lbs.
Experience:
Prior experience in housekeeping at a large establishment; health care experience preferred.
Working Conditions
Primarily works throughout the facility, including resident rooms; bends, lifts, sits, stands and moves frequently throughout the shift; deals with frequent interruptions and possibly upset residents and family members; works regularly scheduled shifts with possible weekends, holidays and other hours based on resident needs; participates in required continuing education programs; subject to odors, falls, burns and exposure to infectious diseases, waste, etc., including AIDS and Hepatitis B viruses.
Competencies of Position
Professionalism: Reports to work on time and as scheduled; works in unison with all staff; displays a willingness to help others; embraces constructive criticism.
Resident Rights: Promptly reports resident grievances to supervisors; treats all resident care information with confidentiality; continuously monitors assigned areas to ensure residents are treated fairly and with dignity and respect at all times.
Safety Awareness: Follows safety program guidelines; immediately reports accidents and incidents to supervisors; identifies unsafe working areas and promptly reports to supervisors; promotes safety by working as safely and efficiently as possible; consistently follows infection control and universal precautions and other guidelines; identifies and corrects or reports hazardous conditions to supervisors; understands facility emergency and evacuation protocols; operates equipment with care and safety; maintains clean and safe work areas; properly disposes of trash; follows facility guidelines for safety and sanitation.
Customer Service: Treats all residents, families, co-workers and supervisors with dignity and respect and takes initiative to exceed customer expectations; professionally represents the facility, self and position to visitors and residents; demonstrates a positive attitude and willingness to help to all visitors and residents; remains sensitive to all needs through listening, observing and responding appropriately for the position held; respects resident personal items.
Essential Job Duties
- Provides daily housekeeping duties as assigned.
- Closely follows daily, weekly and monthly cleaning schedules.
- Cleans floors, including dust mop, wet mop, sweeping, polishing and vacuuming.
- Cleans furnishings which are moveable or stationary through the facility, including light fixtures, water fountains, etc.
- Dusts, disinfects, washes and polishes vents, shelves, doorways, corners, etc.
- Empties, disinfects and places new liners in waste containers or garbage cans.
- Cleans bathroom fixtures, floors, sinks, tubs, walls mirrors and toilets.
- Cleans hallway floors, rails and walls, stairways, and elevators.
Other Job Duties
- Monitors inventory of supplies to ensure the adequate quantities are available to perform daily tasks.
- Reports any repairs needed to the Housekeeping Supervisor.
- Replenishes bathroom and other supplies, including tissues, toilet paper, soap, paper towels, etc.; changes light bulbs as needed.
- Cleans curtains in resident rooms based on facility schedule.
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