Ice Guest Services Attendant - Winter Seasonal

Full Time
Breckenridge, CO
Posted
Job description
Position Summary

The Town of Breckenridge Recreation Department is seeking a dedicated, highly responsible and customer service oriented individual for the Winter Seasonal, Full Time position of Ice Guest Services Attendant (Recreation Attendant). Recreation Attendants are responsible for interfacing with guests in order to meet or exceed guest needs with respect to facility, program or service needs. This includes providing information, implementing or carrying out preplanned programs or activities, assisting with program planning, handling cash, enforcing policies or procedures, and generally representing the department in the most quality and service oriented manner possible.

The individual in this position is responsible for providing excellent guest service; greeting guests; conducting membership, pass and pro-shop sales, monitoring on ice activities, light custodial duties; and providing information and explanation of services and programs offered by the Recreation Department. This position performs cash handling duties and conducts transactions with a computerized point of sale system, and also coordinates equipment needs, performs facility checks, and handles facility reservations.

Essential Job Functions

For additional information regarding this position including important roles, essential job functions & duties, knowledge, skills and abilities required, materials and equipment used, working environment, and physical activity required, please view the full position description.

Qualifications

MINIMUM QUALIFICATIONS

  • Must be 18 years of age or older
  • Must have received a High School diploma or GED
  • Must have 1 or more years of customer service experience
  • Must have 1 or more years of cash handling experience
  • To qualify for this position the candidate or employee must pass a criminal background check as described in the Recreation Department Criminal History Background Check & Confidentiality Policy.
LICENSES, CERTIFICATES OR EQUIPMENT REQUIRED
  • Basic CPR, AED, and First Aid Certifications are required within 60 days of hire
DESIRED QUALIFICATIONS/ LICENSES/ EXPERIENCE
  • 1 or more years of customer service experience in cash handling and/or customer service experience in the recreation or hospitality industry
  • 1 or more years of experience working in a recreation facility
  • 1 or more years of retail experience
  • Intermediate or higher level ice skating skills desired.
  • Knowledge and/or experience with organized hockey and/or figure skating programs.

Additional Information

SENSITIVITY STATUS
Because the Town's Recreation Department positions may involve direct contact with children, the Town requires that the incumbent in this position must have a clear criminal history that bears on his or her fitness to have responsibility for the safety and well-being of children.

WORK SCHEDULE
Primary shifts for this position are typically 6-8 hours in length and generally include weekends, holidays, days, and nights between the hours of 7 am and midnight, and a typical schedule of up to 40 hours per week, with additional hours as needed.

Individuals in this position must be flexible in terms of availability; and may on occasion be required to work other shifts as needed, including early mornings, late nights, weekends, and holidays.


This position is 'Open Until Filled'. Review of applications will begin immediately and continue until suitable candidates are selected.


Potential Housing Available

The Town of Breckenridge is an Equal Opportunity Employer. If you are selected for hire, the Town will provide a conditional job offer and check your references and conduct a background review before confirming your job offer and scheduling your orientation. If pre-employment drug-testing; medical testing; credit check; Motor Vehicle Record; Colorado Bureau of Investigation background review; or, other background reviews are required, the Town generally makes a conditional offer of hire based on successful completion of these additional steps.

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