Industrial Insulation Products Customer Service Specialist
Job description
Brauer Supply Company is a family business founded in 1881 now in its 5th generation of family members involved in the business. Headquartered near the Grove in St. Louis, we are a wholesale distributor of HVAC equipment and supplies, air filters, industrial insulation products and specialty fasteners operating 12 locations throughout Missouri, Illinois and Kansas. As a family business, we treat our employees like family.
Brauer Supply is seeking an inside sales customer service professional who will build relationships with original equipment manufacturers, contractors, Commercial and Institutional clients and ensure their product needs are met for a ready supply of mechanical and commercial thermal insulating product. This position will be based in Brauer Supply's St. Louis headquarters.
DUTIES WILL INCLUDE:
-Assist customers in identifying their needs and insuring the subsequent order is placed correctly
-Maintain and manage daily paperwork associated with sales and inbound material receipts
-Manage inventory levels of insulation products within our inventory
-Assist customers by providing up to date product literature and specification data
-Assist in job costing adjustments for special projects
-Participate in on going training and educational programs
REQUIREMENTS OF A SUCCESSFUL CANDIDATE:
Minimum 2 years customer service experience
Knowledge of thermal insulation very helpful
Computer Skills
Basic Math Skills
Verbal and Telephone Skills
Ability to multi-task in fast paced environment
Job is located in St. Louis Mid-Town and is Monday through Friday days
BENEFITS
Employer supplemented health, dental and vision insurance
Employer fully paid term life insurance, long term disability and accidental death and dismemberment
401(k) with discretionary profit sharing
Paid vacation, sick time and personal days
Flex plan
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Ability to commute/relocate:
- Saint Louis, MO 63110: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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