Job description

INFORMATION SYSTEMS TECHNOLOGY SPECIALIST

Job Description

The Information Systems Technology Specialist will provide technology integration support for the Digital Learning Coach, students, and staff in schools and classrooms across districts in New Mexico. The Technology Specialist will provide a diverse set of supports including but not limited to: Network infrastructure, file server, firewall, switch, and end user device management. Will work to coordinate local efforts through consultation regarding technology related issues including new implementations, replacement efforts and best practices. Will coordinate with statewide call center, ticket system and live chat support to provide technology support as needed.

ESSENTIAL FUNCTIONS

Represents The Regional Educational Cooperative Association (RECA) and its programs and its member districts in a positive manner, interacting with the general public and colleagues.

Adheres to applicable federal and state law and local policies and regulations for public education entities, including but not limited to 6.60.9 NMAC (Code of Ethics) (for example, IDEA, Department of Health, Head Start Performance Standards, FERPA, HIPAA, NAEYC, Licensing, etc.).

Communicates positively and effectively with parents, children, colleagues, and other agency personnel while maintaining confidentiality regarding all facets of RECA programs in compliance with FERPA/HIPAA and other federal and state confidentiality regulations.

Attendance on a regular basis to ensure fulfillment of the employment contract.. Attendance at mandatory or program meetings and professional development is required.

Promptness is required including being present in the assigned work place at set times and on a daily basis in order to provide consistency and continuity of educational services. Promptness for mandatory or program meetings and professional development is required.

Proficient verbal communication skills and the ability to manage conflict in a civil, professional and courteous manner are required.

The ability to demonstrate flexibility in the performance of various job

Supports implementation of Innovations products on-site and in configuration of products.

Assists with technology-based instructional support in classroom settings in coordination with

educational support staff (i.e., Reading Coach, Instructional Coach, Educational Services

Program Manager, Professional Development Facilitator).

Responsible for providing support, guidance, and expertise in various Information Technology (IT) functions.

Demonstrates willingness to provide group and one-on-one training.

Requires an Information Technology (IT) Specialist to perform a variety of duties that involve knowledge of a wide variety of IT application, systems, and methods; ability to apply methods and practices for troubleshooting IT system issues to include issues such as network, database, and knowledge of IT system security regulations, policies and procedures.

Communicates effectively in both verbal and written format for effective interpersonal relations.

Assists as part of a larger team in developing project plans, scheduling, monitoring, and communicating project status.

Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Communicates effectively and regularly with the Information Systems Tech Coordinator.

17. The Information Systems Technology Specialist will provide technology integration support for:

• The Digital Learning Coach,

• Students, and

• Staff in schools and classrooms across districts in New Mexico.

18. The Technology Specialist will provide a diverse set of supports including but not limited to:

• Network infrastructure,

• File server,

• Firewall,

• Switch, and

• End user device management.

QUALIFICATIONS

• Experience with Microsoft Server, Linux, VMware, Network Infrastructure, routers, security, cameras, firewalls, servers, switches preferred.

• Education and/or Information Technology certification(s) preferred.

• Must have excellent communication skills.

• Must be self-motivated to complete tasks/responsibilities with minimal supervision.

• Must be able to provide positive support and technical assistance to personnel.

• Must exercise initiative and judgment in performing a job.

• Must demonstrate strong written, verbal, and interpersonal skills.

• Must have a willingness to carry out assigned tasks and performance of responsibilities.

• Other qualifications determined necessary.

PERFORMANCE RESPONSIBILITIES/WORKER TRAITS

Provide a central point of contact for users to address questions, report problems, and submit requests related to computer hardware/software systems. Provide effective project management including detailed project plans, objectives, control methods, and coordination of regional efforts. Develop quality systems that are effective, efficient, and that satisfy user needs. Complete assigned tasks in a timely manner.

Job Type: Full-time

Pay: $90,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.