Come work for Northeast Ohio's Premier Senior Living Communities!

Judson Senior Living in Cleveland, Ohio is seeking an Information Technology Systems Analyst. Currently hiring for a Full Time position with our Judson Park retirement community located in historic Cleveland Heights.

What makes Judson an employer of choice?

A CAREER with Judson means you will be connected, inspired, and engaged to make a difference in the lives of others every day! Judson is a place where you have opportunities to grow and be recognized for the meaningful work you do in a positive, inclusive environment.

We offer COMPETITIVE and COMPREHENSIVE benefits, including:

• Medical, Dental, Vision and Flexible Spending Accounts
• 403b Retirement Plan with Company Match
• Tuition Reimbursement and Career Development
• Campus perks like use of Judson's Wellness & Pool Facilities, Discounted On-Campus Meals and Free Parking.

What will I do in this role with Judson?

As an Information Technology Systems Analyst, supporting the Judson mission will include the following responsibilities:

• Design, program, test, implement, install, and/or configure hardware, software, and other IT systems to meet operational requirements.
• Apply updates and patches to IT systems.
• Monitor systems for irregularities, availability, errors, resource usage, and system loads.
• Manage system components such as DNS (Domain Name Service) to deliver information to users via the internet and intranet.
• Establish and maintain user accounts and passwords for all electronic systems.
• Train and guide end-users in the efficient use of electronic services, and related components; provide specialized technical support and assistance; identify, troubleshoot, and resolve technical issues.
• Support advances in electronic communication services; repair, recover and resolve hardware and software failures for impacted users.
• May develop and maintain documentation of system standards and installation and configuration procedures.
• Manage and maintain file systems including security, permissions, archiving, and related tasks.
• Serve as lead worker for various projects and tasks within the department, as directed.
• Assess need for information technology equipment, make purchase recommendations, and purchase equipment as authorized.
• Maintain updated knowledge related to new technologies, assess applicability for technical operations and make recommendations accordingly.
• Monitor and audit work requests; identify need for remedial actions.
• Serve on an on call basis; troubleshoot and resolve system problems, and when necessary, work evenings and weekends, sometimes with little or no advanced notice.
• Serve as Network HIPAA Security Officer. In this role, manage and oversee information security of Protected Health Information, audit & monitor information security practices and technologies on a regular basis and report findings to the Compliance Officer. Keep informed of changes and developments within local, state, and federal information security regulations.
• Other related duties as assigned.

What do I need for this role with Judson?

• Bachelor's Degree with a technical major, such as Engineering, Computer Science, or a closely related field required.
• Relevant certifications such as A+, MCSA/MCSE or related, OR equivalent experience required.
• Demonstrated knowledge of information technology support functions: Microsoft Operating Systems, Microsoft Office Suite, networking, telecommunications, enterprise level application and software required.
• Ability to strongly maintain confidentiality.
• Background in systems support and systems administration or closely related experience required.
• Demonstrated written and oral communication skills, with the ability to communicate technical information to non-technical personnel and/or residents both orally and in writing required.
• Basic knowledge of cable systems required.
• Demonstrated problem solving and troubleshooting skills required.

How is Judson unique?

• Judson is a not-for-profit Continuing Care Retirement Community (CCRC) offering independent living, assisted living, memory support services, short-term rehabilitative and long-term skilled nursing care, home care, hospice, community memberships, and outreach initiatives.
• Our employees are committed to our Core Values: Respectfulness, Empowerment, Communication, Integrity, Teamwork and Excellence.
• Three stunning campuses and over 110 years of experience serving Northeast Ohio with compassion, excellence and innovation has solidified our stellar reputation for making a difference in the lives of others every day!

Judson Senior Living is an Equal Opportunity Employer and follows a practice of affirmative action in promoting equal employment opportunity. Judson Retirement Community does not discriminate on actions involving recruiting, hiring, training, on-the-job treatment and promotion.