ECU Health

About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet® designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.

Position Summary

The Department of Care Management utilizes the Team Leader model to enhance the operational and clinical effectiveness of the department and to ensure seamless management of the day to day activities of staff engaged in discharge planning, care coordination activities, social work and capacity management.

Responsibilities

• In addition to the key responsibilities associated with the roles and scope of Nurse Care Manager or Care Manager-Social Worker, the team leader key responsibilities include:
• Serves as clinical expert for staff within a designated area and acts as first level consultant for staff within designated team to address patient care issues, discharge barriers, etc.
• Advises staff appropriately and includes departmental leadership as necessary.
• Serves as point of contact and mentor for members of the designated team.
• Monitors census daily to ensure appropriate staffing and census distribution within the designated team.
• Schedules and conducts team meetings/huddles (weekly)
• Manages PTO and holiday staffing for designated team.
• Improves and sustains patient flow, length of stay and capacity maangement
• Communicate and reports activities of designated team members to departmental leadership
• Collaborates to conduct screening interview to identify appropriate candidates and coordinates interviews for respectively team members

Minimum Requirements

• Masters of Social Work degree from a CSWE accredited school of social work is required with minimum two years case management experience or
• A BSN in nursing from an accredited college or university required with minimum 2 years case management experience is required.
• Certification in Case Management required within 2 years of hire is required.
• 1 year to 3 years required in Case Management/discharge planning, preferred acute care case management

General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.