Job description
AWC is a leading Automation and Controls Technology company, with 500+ employee-owners dedicated to winning together as we optimize US Manufacturing and Utility operations. We are seeking an Inside Account Manager that shares our love of learning, working with innovative technology to solve challenging problems, and wants to share in the rewards from your efforts as an owner. If this sounds like you, we would love to talk.
As an Inside Account Manager, you will have direct and daily contact with our customers and develop relationships to grow our business. Success is measured by meeting sales objectives while exceeding customer requirements as you work with Outside Account Managers to grow your skills, expertise, and career development opportunities across the industry.
How WE will WIN TOGETHER
Our Winning Together culture starts with a shared commitment to building an environment of inclusiveness, trust, and mutual respect. We know that when people are safe to pursue their passions, to learn, to serve, and to share in the rewards from their combined efforts, they win. We are here to help you achieve your goals. AWC encourages continuous learning to build new skills, expertise, and abilities to advance your positive impact, responsibilities, and income.
The Job:
- Responsible for building, developing, and retaining customers necessary to drive a high-performance sales team, along with ensuring succession for accounts.
- Acknowledge & process customer’s Request for Quotes (RFQ) and Purchase Orders (PO)
- Establish and manage customer requirements, including quote follow-ups and pro-expedite purchase orders.
- Communicate with Outside Account Mangers and Project Managers to establish profit, inventory suggestions, and pricing requirements for key accounts.
- Review work processes to ensure that internal and external quality standards are followed and suggest improvements.
- Examines ways to offer practical, creative alternatives that increase AWC’s chances of successfully closing orders at higher margins.
- Be able to offer alternative solutions for customers based on AWC’s core products
- Support inside/outside sales staff with application scenarios and customer requests for applications
- Valve and actuator sizing and selection to provide the customer with the best possible solution
- Strong desire to learn entire product lines of process valves and components industry wide to provide recommendations to customers.
About YOU
You will be part of a growing business with diverse technology offerings which include process automation systems, field instrumentation, instrument/mechanical products, control/automated valves, and overpressure protection solutions with both shop and field service operations.
You will bring with you:
- 4-year bachelor’s degree / 2-year technical degree (preferred in an Engineering)
- 2-5 years of industry experience in a customer-facing role
- Knowledge of valves and related products
- Be available and responsive immediately when needed
- Willingness to be on call for after-hours & weekend support periodically.
About US
As employee-owners we don’t just do a job - we build exciting careers and long-term wealth through challenging ourselves and the status quo - seeking better, safer, more effective automation solutions.
We share your passion for learning, solving problems, and serving others. We love innovative, creative approaches to building expertise, and delivering real value for our team members, our partners, and customers. Our trusted partners include global Technology Leaders like Honeywell, Valmet, StoneL, Sierra and Wika.
The Rewards
- Employee Stock Ownership Plan (ESOP)
- 401(K) Match
- Competitive Pay
- Medical, Dental, and Vision Insurance Package
- Life Insurance
- Paid Time Off and Holiday Pay
- Career Development Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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