Job description

Job description

Inside Sales/Enrollment for Medicare Digital Health Program

Part-Time Position (REMOTE)

Position Overview
The Enrollment Specialist will make calls to identify and persuade Medicare Advantage members to enroll in Ceresti’s Digital Family Support Program. We are looking for a friendly, enthusiastic, reliable, hard-working inside sales professional to speak with family caregivers (spouses, adult children) who provide care for Medicare Advantage members.

You will pitch the Ceresti Family Support Program which is offered through participating Medicare Advantage health plans at no cost to families. Ceresti’s program increases the knowledge, skills, confidence and wellness of caregivers. We will provide sample call scripts and prepare you with common scenarios and FAQs. The ideal candidate will be personable, patient, tech-savvy, empathetic and comfortable speaking with seniors.

The goal is to enroll caregivers into an innovative and highly acclaimed caregiver program.

A Noble Cause
Be part of something big by making a difference in people’s lives! We improve patient care by incorporating caregivers into the management of their loved one’s care plan. We also improve caregiver wellness by supporting them on their caregiving journey. For many caregivers, we become their lifeline.

About Us
We are an early-stage company with an experienced leadership team that has had prior success in building winning teams to commercialize novel technologies and services. As such, we are looking for an enrollment/inside-sales professional willing to grow with us. Every member of our team is a key individual who is expected to contribute to our success. Our culture is agile, fast-paced, results-driven, highly collaborative and creative. We want the best ideas from everyone so we can learn and succeed together.

Responsibilities

• Initiate contact with eligible caregivers through direct sales calls
• Manage leads through a sales funnel using Ceresti’s CRM software
• Utilize Ceresti coaches and other team members, as needed, to advance opportunities
• Present product information to prospects
• Organize lead queue to track caregivers who agree to enroll in the program
• Make suggestions for enrollment process improvements
• Participate in enrollment status meetings
• Comply with HIPAA and CMS regulations

Required Qualifications
Education

• BA/BS degree preferred

Experience

• Demonstrated success in cold calling or inside sales role.
• Experience with Medicare Advantage preferred
• Familiarity with the challenges of being a caregiver
• Ability to work remotely and independently

Skills

• Comfortable spending the majority of your time on the phone
• Proficiency in CRM use, Microsoft Dynamics preferred
• Apple MAC and iPhone proficiency preferred
• Proficient in English
• Self-starter + comfort working in a dynamic environment
• Patient and not easily discouraged
• Must demonstrate high level of integrity
• Must be able to pass a background check, including drug screening
• Must be able to provide references upon request

Job Type:

• Part-time
• 20-30 hours per week
• Potential for full-time employment with health benefits based on performance

Pay:

• Starting at $20/hour with performance-based increases
• Plus commissions + bonuses

Benefits:

• Flexible schedule during normal business hours
• Paid time off
• Paid training
• Work from home

Schedule:

• Monday to Friday

Other:

• Our process includes an initial 20-minute assessment to determine your fit with this position. Qualified candidates will then advance to a series of interviews with Ceresti team members.

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Supplemental pay types:

• Bonus pay
• Commission pay

Weekly day range:

• Monday to Friday

Work Location: Remote

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