Are you passionate and ready to discover the difference you can make with a rewarding job that provides a sense of accomplishment and gratification?

If this describes you, then Interim Healthcare wants you to be a part of our team. We strive to fulfill the aspirational goal of creating the absolute best experience with every person through all patient interactions, and we believe it begins with our employees.

Assists the Franchisee in providing intake coordination and serve as a single point of contact for clients to ensure expectations are met or exceeded. This is a full time position with benefits, 7:30a-4:30p (Mon-Fri) with an on call rotation a couple of times per month.

Working at Interim HealthCare means a career unlike any other. With integrity at the center of all we do, we know that when we support you and your community, you'll change lives every day. Our Intake staff are the first point of contact for our clients and use their knowledge of patients needs to match and schedule qualified aides.

What you will do:

• Acts as a contact telephone liaison person interfacing with referral sources, outside agencies, health professionals and field staff.
• Completes assessments in new client's homes
• Assists Intake Manager with all duties
• Receives and coordinates all incoming calls, providing patients/clients and referral sources with basic information to assist in accessing appropriate services.
• Communicates with patient/client and family regarding arrangements for the initiation of care/services.
• Completes intake screening including obtaining, documenting and analyzing all required information to make a preliminary admission decision.
• Receives and logs referrals. Prepares reports and responses to inquiries. Provides telephonic contact and system data entry for customers seeking care/services.
• Actively promotes care/services to prospective patients/clients. Where permitted by law, receives verbal orders from physicians to initiate care/services.
• Collects and enters customer information into the management information system.
• Plans activities and initiates contacts in the community to enhance the visibility of the company and generate an increasing customer base.
• Actively participates as part of a high performance work team to drive and manage change to deliver exceptional patient/client service.
• Completes other assignments as requested and assigned.
• May have access to personal health information (“PHI”) necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.
• Call on references checks for new employees.

What we're looking for:

• Medical/Healthcare scheduling experience
• Home Healthcare or Staffing experience, preferred, not required
• Strong technical skills; Proficient in Microsoft Windows and Office suite, scheduling systems, and other healthcare-related software.

What we offer:

• Competitive compensation, benefits, and incentives
• Weekly Pay
• A dedication to work/life balance
• A team work environment
• Paid Holidays
• Free Education Courses
• Paid Time Off

Company Overview:

Interim HealthCare is America's leading provider of home care, hospice and healthcare staffing. We offer one of the most comprehensive selections of career opportunities in the industry ranging from per diem to full-time.