Job description

Job Details
Job Location
Dorothy C. Fuqua Center - Atlanta, GA

Scope:
Responsible for answering intake calls, providing excellent customer service, completing clinical assessments of potential clients, when needed and coordinating the admissions process. Must have strong organizational skills and be able to work in a fast-paced environment. Organize and maintain all call and assessment records, client and family handbooks, and medical records.
Duties:
Serves at the initial point person for calls to be triages
Schedules on-site assessments on those interested in being admitted to any of our programs at the Skyland Trail HEC
Answer calls requesting information about our program or asking for referrals.
Provide information to callers about our admissions process
Provide prompt follow-up on all open referrals
Enter call into database
Provide written information about our programs to callers who request it
Schedule and provide tours to clients, families and professionals interested in viewing our programs.
Review records in order to determine if client is appropriate to move forward in the admission process
Gather all written documentation required of new clients prior to admission (i.e., previous records, welcome forms, family questionnaire,)
Collect all pre-admission testing from clients and families
Enter all intake information into electronic medical records systems prior to admissions
Complete admission paperwork with new admissions and their families
Communicate and/or consult with clinical staff about potential admissions
Quote rates to families, professionals and insurance companies who are responsible for payment on clients interested in our program
Distribute scholarship information to potential clients and families
Serves as backup for:
Completing Mini International Neuropsychiatric Interview (MINI) and Montreal Cognitive Assessment (MoCA) on all new admissions
Attend appropriate meetings:

• Staffing meetings on an as needed basis

• Weekly Admissions meetings

• Weekly clinical supervision

• Quarterly All Staff Meetings

Perform other duties as assigned
Reports to: Admissions Director
Qualifications:
This position should have sufficient preparedness in the following areas:

• Entry level knowledge/clinical skills

• Ability to work in a fast-paced environment and be flexible and decisive

• Organizational Skills

• Computer skills

• Costumer services skills

• Minimum of bachelor's in psychology, Social Work, Psychiatric Nursing, Counseling or related field and possibly working towards a Masters.

Salary & Benefits:

• Competitive salary commensurate with experience.

Benefits include:

• 8 paid organization-wide holidays

• 1 paid personal holiday

• Accrued PTO

• Medical, dental, and vision insurance plans

• Employer match toward 403(b) retirement savings account for eligible employees

• Employee assistance program for free or reduced financial counseling, mental health counseling, and other confidential professional assistance

• As a 501(c) (3) nonprofit organization, Skyland Trail is a Public Service Loan Forgiveness (PSLF) qualified employer. Full-time employees may qualify for the federal student loan forgiveness program

Workplace Culture:

• Skyland Trail is a nonprofit mission-focused organization with five campuses in Atlanta and about 150 employees. Employees work collaboratively in small teams. Cross-departmental committees and working groups help ensure quality and performance improvement. Each and every employee plays an important role in our clients' healing and recovery.

• Skyland Trail respects and values individuals and their diverse histories, abilities, identities, and perspectives. We work to ensure all aspects of our organization reflect our commitment to diversity, inclusion, and cultural equity

Commitment to Community Health:

• Skyland Trail values the health of our staff and clients and has taken steps to ensure a healthy campus and community. Please note that Skyland Trail is a 100% nicotine-free campus. There is no smoking,

Job Type: Full-time

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.