AerSale is currently seeking an IT Administrator (hybrid) to join the team in Coral Gables, FL.

Job Summary: IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures.

Essential Duties & Responsibilities:

• Troubleshoot technical issues affecting the infrastructure and determine root cause to resolve problems returning services to normal levels.
• Participate in technical proof of concept projects as needed to evaluate new features, functions and technology for the information technology services supported by the team
• Develops, implements, and supports projects that satisfy a variety of user needs
• Maintaining system access and security for our network according to company policies
• Troubleshooting hardware and software issues
• Managing and maintaining network equipment, printers, copiers, phone system, and other systems related to the business
• Participate in the development of IT policies, standards, processes and guidelines
• Other duties as required.

Education and Experience:

• Associate degree or equivalent job experience
• 1-3 years of relevant experience or equivalent combination of education and work experience
• Working knowledge of help desk software, remote control and fundamental operations of relevant hardware and other equipment
• Proven working experience in providing help desk support
• Strong Microsoft Office skills along with server, desktop
• Strong interpersonal skills, excellent verbal, and written communication skills

Skills and Abilities:

• Strong understanding in area of Technical Support
• Strong knowledge of Microsoft Windows and Office applications
• Strong knowledge of workstation security, anti-malware, and imaging software
• Working knowledge of IT helpdesk ticketing software
• Experience with scripting languages such as Bash, PowerShell, Python
• Good troubleshooting and excellent customer support skills
• Good written and verbal communication skills
• Strong problem-solving, analytical, and teamwork skills

Physical Requirements:

• Requires prolonged periods of sitting at desk.
• Must be able to use hands and arms for repetitive movements, such as movement of wrists, hands, fingers while typing.
• May occasionally be required to lift and carry up to 30lbs. (standard for office roles)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)