Job description
Job IT Network Engineer (2 plus years experience)
Type Contract To Hire
Pay Rate Commensurate with experience
Location Pittsburgh, PA (hybrid schedule)
Job Responsibilities:
The role will:
The ideal candidate shall have:
Type Contract To Hire
Pay Rate Commensurate with experience
Location Pittsburgh, PA (hybrid schedule)
Job Responsibilities:
The role will:
- Have responsibility for the overall security, health, and functionality of physical and virtual network infrastructure and voice systems hardware and software housed both on-premises and public and private cloud environments.
- Administer, configure, and maintain the corporate Wide Area Network and wired and wireless Local Area Network infrastructures at. This includes switches, routers, firewalls, wireless infrastructure, Uninterrupted Power Supplies, and environment monitoring hardware.
- Administer, configure, and maintain the corporate cloud-based phone system, including licensing, extension assignment and mapping, call flow routing, and configuration of physical and virtual handsets.
- Set up new switches, routers, wireless access points, and networked security cameras as indicated by requirements, network architecture standards, and industry best practices.
- Perform security audits and implement device backup procedures and other recovery processes following the company's disaster recovery and business continuity strategies.
- Will work with executive team members, decision-makers, and stakeholders to assist in defining business requirements, systems goals, and processes to develop, deploy, and maintain network infrastructure that meet overall expectations, on-time, on-quality, and on-budget.
- Will provide second-tier escalation for technical support by troubleshooting problems related to wired or wireless data network performance.
- Document complex systems and troubleshooting procedures related to network infrastructure.
- Interact and negotiate with vendors, outsourcers, and contractors to assure delivery of network or phone system related products and services.
The ideal candidate shall have:
- Relevant experience administering small to medium size networks consisting of multiple WAN locations, n-tier switching, and controller-based wireless infrastructure.
- Relevant experience managing, monitoring, and troubleshooting Cisco and/or Extreme Networks, Fortinet, or Palo Alto networking infrastructure.
- Understanding and practical application experience of core networking concepts and technologies, including the OSI model, V4 TCP/IP subnetting, OSPF and EIGRP routing, IPSEC and GRE virtual private networking. Practical experience with switch stacking and redundancy protocols such as HSRP/VRRP a plus.
- Relevant experience managing a cloud-based phone system, Mitel experience is preferred.
- Proficiency with systems management and monitoring tools, experience with SNMP monitoring is considered a plus.
- ITIL experience is considered a plus.
- Strong customer service orientation and troubleshooting skills.
- Ability to communicate technical information effectively in both verbal and written forms to members of the IT team and a wide range of end-users.
- Good skills managing small to medium assigned tasks and keen attention to detail.
- Exceptional organization and time-management skills.
- Ability to work well in a team-oriented, collaborative environment.
- Ability to lift moderate loads of up to 20 pounds to a height of 3-4 feet.
- A willingness to travel to company locations within the greater Pittsburgh area via both company and personal vehicle(s). A valid Pennsylvania driver's license is required, along with a vehicle in good condition.
- A 2- or 4-year degree in information science, computer science, engineering, or a similar field is preferred, though the additional experience may be substituted in place of formal education.
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