Job Responsibilities:

• Installing new software and hardware components.
• Regularly evaluating our IT systems to ensure they meet the necessary demands.
• Assisting with network administration tasks.
  • Analyze system issues and provide resolutions
  • Ensuring data storage is safe and secure.
• Resolving all issues coworkers have with their IT systems and software.
  • Escalate complex support request to relevant IT staffs for resolutions
  • Assist in development and enhancement of IT systems.
• Educating coworkers about network security and best practices for computer usage.
• Supporting the day-to-day operations of our computer network.
• Be able to work off-hours if necessary
• Conduct IT related trainings to new hires, users, and technical teams as needed

Minimal Requirements:

• High school diploma.
• Degree in computer science or a related field is preferable.
• Professional certification (e.g. CCNS, CISSP, MCSE).
• Strong analytical, diagnostic, and problem-solving skills.
• Good communication ability, both written and verbal. Personable, professional demeanor.

Job Type: Full Time

AAPCI is an equal employment opportunity employer, and understands that embracing our differences makes us a stronger, better agency. We appreciate the importance of having a workforce that reflects the various communities in which we work and we strive to create an inclusive environment where diverse employees want to work and where they can flourish professionally. In furtherance of our culture, all qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law.

AAPCI is subject to, and in compliance with, the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors. AAPCI will consider requests for reasonable accommodations consistent with applicable law and the New York City Order of the Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination for City Employees and Certain City Contractors.