Job Summary:

Under general supervision, coordinates assigned employee duties and insures resource allocation between assigned clinics to insure efficient patient flow. Trained in all aspects of the specialty clinics daily operation responsibilities including but not limited to: Outpatient registration, scheduling, template building and maintenance, cash handling, quality assurance to include weekly feedback and education to staff and Insurance Verification/Authorization. Makes recommendations for retraining and training new hires. Works collaboratively with other department leads, supervisors, and managers to ensure continuous clinic flow by monitoring daily clinic schedules and registration processes.

Knowledge, Skills and Abilities:

• Excellent telephone skills and critical analytical thinking skills, with an emphasis on customer service.
• Ability to work with the public explaining policies and procedures in an outpatient setting.
• Bi-lingual skills preferred.

Computers and Technology:

• Proficient in the use of Windows XP and ability to 40 wpm.
• Knowledge of EPIC and Microsoft Office Suite.

Education and Experience:

• Graduation from high school diploma or possession of a GED certificate required.
• Three years of clerical experience required.

Certificates, Licenses and Registration:

• Health Care Access Associates Certificate preferred.

Supervisory Responsibilities:

This position will be responsible for, but not limited to, coaching, supervision, fostering teamwork, training and development of one or more employees.

Location: Main Campus

Shift: Days, Mon - Fri

Work Type: Full time

Salary:

$20.19 - $27.26/hr

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 18 school-based health centers, Rocky Mountain Poison and Safety, a Public Health department, an HMO and The Denver Health Foundation.

As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health is committed to provide equal treatment and equal employment opportunities to all applicants and employees. As an EOE, Denver Health does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.