Live Chat Agent (Day and Afternoon Shifts Available) -- $18 - $24/hr

Full Time
Utica, MI 48315
Posted
Job description

Signs365 is looking for an experienced Customer Service Representative/Chat Agent to join our growing team. Successful candidates will be able to multitask, have customer service experience, and excels in a fast-paced work environment.

This position is ON-SITE and candidate will need to be able to commute to our Shelby Township, MI location.

Available Shift:

  • 9:00a - 5:30p (Mon - Fri)
  • 3:30p - 12:00a (Sun - Thurs)

Responsibilities/Duties:

  • Provide an exceptional experience to customers via live chat
  • Work with customers through live chat
  • Respond to messages in a timely manner, ensuring that all questions are answered and concerns are resolved
  • Send and respond to emails from current and inquiring customers
  • Ability to work independently as well as alongside a team
  • A strong attention to detail

Qualifications/Skills:

  • Ability to read and understand oral/written instructions
  • Graphics/Photoshop experience
  • Sign industry experience a plus

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Application Question(s):

  • What shift are you applying for (Day or Afternoon Shift)?

Work Location: One location

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