Job description

We are seeking new management team members at Dairy Queen in Warsaw, VA. We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen® brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service, we would love to hear from you! Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans. TEAM MEMBERS ARE PAID EACH WEEK.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance

• Will manage 2-5 people a shift.

• Enthusiastically greet and welcome fans to the Dairy Queen brand

• Strive to exceed fan expectations and deliver fan first service through timely and quality service

• Assist in the management of specific areas of the restaurant during scheduled shifts

• Pace the crew to high levels of performance by understanding the importance of speed of service and resolve bottlenecks in workflow

• Assist the GM and Assistant Manager(s) with training and coaching crew members to build a highly skilled and productive team

• Ensure that the restaurant is properly organized and staffed

• Create and maintain a positive, safe, clean, and inviting environment for fans and team members

• Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards

• Be a willing team player and maintain a cooperative, harmonious working relationship with management and team members

• Models performance standards for all team members and work stations

• At all times exhibit a genuine passion for excellence

• Perform other duties as assigned by management

Requirements:

• 1 years experience of high volume quick service restaurant experience required

• Must work a flexible schedule of days, nights, weekends and holidays.

• Must be capable of supervising specific areas of the business in a fast-paced environment

• Strong knowledge and application of safe food handling practices

• ServSafe® certification preferred

• Highly organized and detail oriented

• Work well under pressure packed situations while maintaining a great attitude

• Comfortable standing for entire shift and able to lift 50 pounds

• Exhibit good manners, proper personal hygiene, and promptness

• Have fun and maintain a positive attitude at all times!

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: Up to $15.00 per hour

Physical setting:

• Quick service & fast food restaurant

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location

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