Manager, Operations Experience - Pizza Hut Global

Full Time
Plano, TX
Posted
Job description

WHO IS PIZZA HUT GLOBAL?

We love pizza. We eat it a lot. There’s no doubt about that and we’re proud of it. But what makes us different is that it’s our people that drive the success of our business. Alongside KFC, Taco Bell and The Habit Burger Grill, we are part of the Yum! family; the world’s largest restaurant company with nearly 55,000 restaurants in over 155 countries.

At Pizza Hut Global (PHG) based in Plano, TX, we are on a journey to build the most loved global brand and the fastest growing in every country; we have big plans over the next 5 years to achieve explosive growth in a competitive and ever-growing market.

WHAT WILL YOU BE DOING?

The Day-to-Day:

We are seeking a Manager, Operations Experience to take the Frameworks resulting from our Journey mapping (Guest & Team) studies and lead cross functional projects to design and implement systematic changes to the biggest ‘Moments of Truth’. This role will work hand in hand with the Manager, Operational Excellence and the Transformation Team to ensure that we have fully tested solutions before scaling.

  • Partner with our strategy team to understand the biggest Operational challenges impacting the Guest & Team Frameworks and prioritize the near-term projects
  • Lead cross functional projects with our Digital & Technologyand Brand Teams to address key Moments in Truth of the Frameworks and deliver tried and tested solutions to be piloted & scaled
  • Support the Global Operationsevents to create a high performance Easy – Fast – Tasty - eXperience culture for the Huts
  • Support the Global ‘The Winning Recipe’ Summits to engage the senior Franchisee’s to co author the strategy and scale at pace the big bets we have validated

WHO WILL YOU WORK WITH?

  • Pizza HutGlobal; Operations Excellence Team, Operations Strategy & Transformation Team and Digital & Technology Teams
  • Business Market Unit COO's, Franchise Business Partners

IS THIS YOU?

  • BS degree, Master’s degree a plus
  • Background in finance and or strategy is preferred
  • Strong influencing and communication skills of internal and external stakeholders
  • 5+ year exposure to professional presentation development (PPT) and strategic business analysis (XLS)
  • Proficient in Microsoft Excel (managing large data files, vlookups, pivot tables, breakeven calculations

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.

Intrested in this job?

Related Jobs

All Related Listed jobs