Opportunities are available in: Texas

SUMMARY:

Reporting to the Territory Executive, the Managing Director, Care Services will develop, implement, monitor, and adapt programs and services associated with care services priorities as defined in The Association’s Care Services Strategic Implementation Plan. Works with the Territory Executive and other Association staff to develop strong partnerships with internal and external key stakeholders with the objectives of continuous quality improvement, consistency, and increased access to programs and services. Has a matrix reporting to the VP, Care Services.

This position will be based within the assigned territory.

DUTIES AND RESPONSIBILITIES: Core duties and responsibilities include the following. Other duties may be assigned.

• Implement operational plans in support of the strategic plan and the territory.
• Offer recommendations concerning current or future programs.
• Plan and direct implementation of the program outcomes and evaluation process.
• Establish strategic community and professional partnerships and collaborations.
• Identify and resolve operational and service barriers within the territory.
• Participate in continuing education seminars, workshops, and conferences as available and necessary.
• In partnership with the Sr. Director, Certified Center Programs, manage a Clinical Partner Program with current clinic relationships and potential expansion opportunities, and identify potential multidisciplinary team referral resources.
• Cultivate relationships with the Veteran’s Administration Medical Centers and Clinics to facilitate appropriate care for veterans diagnosed with ALS.
• Hire and supervise a staff of licensed professionals and care services support personnel across multiple service areas (aka Territory).
• Ensure files and databases are used consistently across territories.
• Ensure reports, include statistical, outcome, and other metrics are accurate and timely.
• Collaborate with other mission areas, home office departments, territories, and stakeholders.
• Support achievement of, at a minimum, the Expanded level of the Pathways to Excellence document that serves as a road map in Care Services program growth.
• Convey a professional image that reflects favorably on the Association.

SUPERVISORY RESPONSIBILITIES:

• Directly supervises up to 10 employees within the Care Services department(s).
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

• Bachelor's Degree (BA) from four-year college or university, or the equivalent combination of education and experience.

• Seven years of progressive leadership experience in a non-profit setting.
• Experience working with people living with motor neuron diseases and healthcare knowledge preferred.
• Proven managerial skills working with cross-functional teams and diversified projects/programs.
• Supervisory experience working with various nursing and allied health professionals and administrative personnel.
• Excellent written and oral communications skills.
• Computer skills required: (Accounting Software; Contract Management Systems; Development Software; Human Resource Systems; Microsoft Office; Payroll Systems; Project Management Software; Video Conferencing Software such as Zoom and Teams.)
• Ability to travel on Association business as required.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Where permitted, employment is contingent upon proof of completion of the COVID-19 vaccination series (and booster(s), if eligible) by the employment start date, subject to potential exemptions to be considered on a case-by-case basis.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

The ALS Association endeavors to make www.als.org accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email onlineaccommodations@alsa-national.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Where permitted, employment is contingent upon proof of completion of the COVID-19 vaccination series (and booster(s), if eligible) by the employment start date, subject to potential exemptions to be considered on a case-by-case basis.

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