JOB DUTIES AND RESPONSIBILITIES:

This position is responsible and held accountable for the following duties:

• Greets and assists consumers, other agencies in person and over telephone with good judgment as to their needs.
• Assists with data entry, NOMS and obtaining data as delegated by Integrated Health Services Administrator.
• Obtains patient vitals and history.
• Entry into Electronic Medical Record.
• Orders Lab, diagnostic studies and makes referrals.
• Assists with necessary communication to Residential Care Facility owners for continuation of care.
• Confers with clinic receptionists scheduling needs/appointments.
• Performs phlebotomy for patient lab needs.
• Assists Medical Team.
• Assist in checking in medication/written scripts as needed; assisting in returning outdated meds to administration.
• Fill out updated pharmacy order forms (PAP forms).
• Send schedules to pharmacy daily.
• Process benefits for eligibility.
• Processes medical records received and released, if necessary.
• Performs other reasonably related duties as assigned by the immediate supervisor or other management as requested.
• Participates in staff meetings as needed.
• Must be willing and able to perform all job-related travel normally associated with this position.
• Regular and predictable attendance is an essential job requirement.
• Must meet “satisfactory” expectations at any scheduled job performance evaluation.
• Quality of work will be evaluated through training, skill, or special purpose. Must be competent and adequate.

Must perform the specific job duties as listed above to meet position expectations.

In addition, must possess skill in working cooperatively and effectively with clients, staff, management and other professional groups; in exercising mature judgment in dealing with people; in presenting ideas clearly and accurately; in reading and comprehending the English language; and in communicating effectively, both orally and in writing.

DEFINITION:

Employees assigned to positions in this class are placed under supervision where the work assignments are well detailed and well prescribed by the supervisor. The Department Head for this position is the Medical Programs Administrator. This position is immediately supervised by the Integrative Services Administrator.

EDUCATION AND EXPERIENCE:

Requires a High School Diploma or equivalent and at least two (2) years experience as a previous medical assistant. CMA/RMA (Certified/Registered Medical Assistant) preferred. Must be able to perform in data entry and possess knowledge of Windows and Microsoft Applications.

An expectation of core competencies in relation to individuals with co-occurring disorders.