Job description

This position is responsible for providing excellent patient care and experience in accordance with MPHC guiding principles, HIPAA, and any other applicable federal & state laws. The Medical Assistant position must be able to perform the essential functions of a CSR, including the responsibilities of front office duties.

Essential Functions

• Ensures HIPAA compliance and patient privacy in accordance with the law, and with MPHC policies and procedures.
• Handles sterile and dirty instruments used in the departments according to CLIA law and regulations.
• Cleans patient care areas in accordance with infection control procedures.
• Keeps exam rooms/procedure rooms stocked/set up according to departmental guidelines.
• Routinely cleans medical equipment to meet quality assurance. Identifies equipment needing maintenance. Reports malfunctioning equipment to Lead, and removes malfunctioning equipment out of patient care areas, if possible, for repair.
• Obtains and documents chief complaint, vital signs, and medical/social histories per procedure.
• Facilitates the completion of questionnaires, as needed.
• Uses proper charting procedure, i.e., noting date, time signature and job title.
• Plots growth grids in pediatrics.
• Manages telephone messages from department and ensures patient rescheduling with appropriate timeframes.
• Verifies, administers, and documents all medications and/or immunizations given. Including lot #, location, and initials, per procedure.
• Manages EHR tasks for department daily, following established EHR workflow, including Labs/Di’s, TE’s, Documents, Actions and Consult Pending, etc.
• Completes chart prep for department daily to include the review of any outstanding care items and reviews ASIIS, as appropriate; makes updates to EMR as needed.
• Utilizes and/or schedules interpreter services as needed by the patient.
• Checks immunizations and supplies for expired items
• Restocks sterilization area and other shared areas with supplies including but not limited to urine cups, needles, gauze, band aids.
• Ensures biohazard and sharps containers are properly disposed of or emptied.
• Check fax outbox to ensure there are no failed faxes for department.
• Completes daily accountability board and attend scheduled department meetings.
• Must be able to adapt to working with different provider teams when needed for coverage.
• Participates in preparing department for internal and external site audits.
• Maintains training, skills, and certifications in accordance with policies and procedures.
• Performs the essential functions of a CSR.
• Consistent, reliable in-person attendance is required.
• Performs other duties as assigned.

Minimum Qualifications:

• Electronic Health Record experience
• Current CPR certification
• At least one year of medical assistant front and back office experience; six months for internal candidates

Preferred Qualifications:

• At least one year of previous customer service experience
• At least one year of previous medical back office experience
• RMA/CMA certification
• Completion of MPHC orientation program

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical specialties:

• Internal Medicine

Schedule:

• 8 hour shift

Work setting:

• In-person

Ability to commute/relocate:

• Phoenix, AZ 85042: Reliably commute or planning to relocate before starting work (Required)

Language:

• Spanish (Preferred)

License/Certification:

• Medical Assistant Certificate/Diploma (Required)

Work Location: One location

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.