Job description

THE CENTER FOR ADVANCED PEDIATRICS

JOB DESCRIPTION FOR: FRONT DESK COORDINATOR - DARIEN

Exempt: No Salary Level: Hourly

Location: Darien Department: Administration

Supervisor: Admin. Supervisor

SUMMARY: Assure that appointments, referrals, hospital certifications, etc. are performed promptly, courteously and efficiently.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

· Must be available to work from 8:00am - 5:40pm (5:40pm 2-3x a week)

. Be available on call 1 weekend per month

. Greet patients cheerfully and helpfully

· Check in patients by: Checking insurance card and making copy for files

· Update insurance and demographics in computer

· Collect co-copays adhering to our office policies

· Advise patient of balance and arrange for payments

· Have patient complete and sign current registration form

· Monitor and schedule newborn appointments (first year)

· Balance out money at end of day (follow office protocol)

· Answer phones, take messages for doctors, nurses, etc.

· Schedule appointments following templates

· Respond to patient questions where appropriate

· Other responsibilities as assigned

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: High school diploma and one year related experience.

LANGUAGE SKILLS: ability to read, write and speak the English language. Ability to effectively present information and respond to questions from patients.

Job Type: Full-time

Healthcare setting:

• Private practice

Medical specialties:

• Pediatrics

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Work Location: One location

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