Job description
The Member Relationship Specialist focuses on developing and enhancing member relationships. This position assists members with opening a wide variety of products and services, processing card disputes, assisting with electronic devices, outbound sales calling, and other tasks to further deepen relationships.
The successful candidate must possess a good understanding of Credit Union operations, products and services, and related legal and regulatory requirements. He/She must be well organized and able to multi-task in a fast-paced sales and service environment. They must possess excellent computer and technology skills, communication skills, and have the ability to work effectively in a team environment.
Previous experience in a sales and service environment within a financial institution is preferred.
This position will be a floater position and will travel between branches as assigned on a daily basis. This position could support our branches in Alabama in Dothan, Cottonwood, and Eufaula, and our Georgia branches in Donalsonville, Cedar Springs, Georgetown, and Blakely.
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