Member Support Specialist

Full Time
Murfreesboro, TN 37128
Posted
Job description

MEMBER SUPPORT SPECIALIST

Location: 326 Saint Andrews Dr. Murfreesboro Tn 37128

Job Summary: To provide clerical services as required that will, through maximum confidence and quality of job performance, contribute to the efforts in obtaining MTE's objectives and to promote a smooth and coordinated flow of material within the office and with other offices.

Job Requirements:

  • High school diploma or equivalent.
  • Encompass the three virtues of the Ideal Team Player. (Humble, Hungry, & People Smart).
  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent communication and presentation skills.
  • Willingness to participate in on-the-job training.
  • Ability to deal with angry or frustrated members, or members who may not fully understand their situation.
  • Proficiency using Microsoft Suite.
  • Ability to be flexible with work schedule. Hours are Monday - Friday and can range anywhere from 7am to 7pm but not limited to these hours or days.
  • Willingness to work at other MTE locations when needed.

Benefits Package:

  • 401(k) and ROTH 401(k)
  • Accrued paid time off for vacation and sick leave
  • Eleven paid holidays each year
  • Employee pension program
  • Medical, dental and vision insurance
  • Mental health/well-being programs
  • Discounts from companies like United Communications, Verizon and Nissan
  • Financial and retirement planning services
  • Tuition reimbursement

Classification: Non-exempt


Who is Middle Tennessee Electric?

Middle Tennessee Electric (MTE) is more than a utility, electric cooperative or public power company. We are a group of people serving our family, friends and communities by providing electricity and support to live comfortably, affordably and conveniently. Team MTE shows up every day to make life better - for everyone.

We love living and working in Middle Tennessee, and based on the growth in our area, it seems that other people do too. MTE provides electricity to some of the fastest-growing areas in our state. This growth has helped us become the second largest not-for-profit electric distribution cooperative in America and the largest in Tennessee. Our 500+ ideal team players serve a growing population of 750,000+ residents with 320,000+ meters. As our membership grows, Team MTE grows. That's why we look for humble, hungry and people smart employees who can help us fulfill our purpose, mission and vision.


Statement of Nondiscrimination

It is the policy of MTE to ensure compliance with the nondiscrimination obligations of Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, the Vietnam Readjustment Act, and Title VI of the Civil Rights Act of 1964, and each of their amendments and implementing regulations. It is the policy of MTE that no person shall be excluded from participation in or be denied the benefits of or be subjected to discrimination under any program or activity on the grounds of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.

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