Job description

Membership Development & Event Specialist – This position will serve as a key role in working directly with members to increase engagement, participation, and retention. Responsible for coordination of member Events/Meetings, education seminars, new member programs, Ambassador program, and volunteer organization. Duties include, but are not limited to the following:

1. Responsible for year round membership growth through development planning and activities. Also to include member retention programs and new member welcome email monthly. Hold bi monthly new member orientation.

2. Responsible for planning and coordinating of all General Membership Events/Meetings that include program, promotion and all event planning.

3. Responsible for Member Education to develop, organize, promote and hold year round education programs. Liaison between HBAA and NAHB as needed to implement continuing education programs.

4. Responsible for the Ambassador Program (volunteers) at all association events where needed. Responsible for coordination and recruitment of volunteers for all Association events.

5. Provides staff leadership to the Membership Committee in support, communications, goal setting, meeting support, recruiting, retention and other committee activities. Responsible for recruiting and retaining volunteers for these committees and programs.

6. Works with Membership & Event Director to develop, update and implement an approved member benefit plan to include printed materials, digital materials and communication with new and perspective members.

7. First back up to the Office Manager to answer all incoming calls, process incoming/outgoing mail, handle walk-in traffic, answer the main phone line, open and close the building, etc. when the Office Manager is not available.

8. Provides timely and appropriate articles and information for association publications; digital and printed to include anniversaries, new members, and other important member information.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Huntsville, AL 35805: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 3 years (Preferred)

Language:

• spanish (Preferred)

Work Location: In person

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