Mezze on the River, located at 375 South End Ave in Battery Park, and specializing in Mediterranean cuisine, is looking for an awesome Assistant Manager. We are neighborhood establishment that loves food and drink and care about our team members and guests as well as the products we serve. We have a fun and welcoming environment but still remain to be professional. A positive attitude and good communication skills are a must. The ideal candidates would excel in a fast paced, high volume setting. As well as, having a friendly and outgoing demeanor that connects with our guests for a positive dining experience.

Job Description

Title: Assistant Manager

Reports to: General Manager

Over time: Exempt

Summary of Position

Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Duties and Responsibilities

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
• Ensure that all guests feel welcome and are given attentive, friendly and courteous service at all times.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Make employment and termination decisions consistent with General Managers guidelines for approval or renew.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continuously strive to develop staff in all managerial and professional areas.
• Prepare all required paperwork, including forms, reports, schedules, new hire packets, and cost reporting in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs.
• Know each crew members name and genuinely greet and interact with crew members throughout every shift.
• Understand alcohol, food and labor cost management and work to improve results through system management.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants receiving policies and procedures.
• Oversee and ensure that restaurant policies on employee performance appraisals are followed and completed on a timely basis.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Understand and comply with federal, state, county, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Provide advice, suggestions, and recommendations to the General Manager as needed.
• Assume the role of the General Manager when the General Manager is off site or on vacation.

Qualifications

• College degree or equivalent work experience.
• Previous hospitality industry experience.
• Be able to communicate and understand English.
• Have knowledge of service and food and beverage, generally involving at least two (2) years of front of the house operations and/ or assistant management positions.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods of time.
• Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
• Should be expected to work 50-60 hours per week.

The employer is an equal employment opportunity employer. It is the policy of the employer to afford equal employment opportunity to all individuals regardless of race, color, religion, sex, national origin, age, sexual orientation, disability, or veteran status. All employment decisions are based on the principle of equal employment opportunity.