Job description
- The ideal candidate for this role will be able to redesign our electronic mail process.
- A process will need to be developed regarding emails that are received by the Customer Service team that have documents attached and require processing (for example, name changes, address updates, etc). Create a process to ingest the documents to ensure they are routed to the correct department for processing.
- This position is remote with some travel required.
General Knowledge, Skills, & Abilities
- Redesign electronic mail process.
- Hands-on mortgage experience with electronic mail
- Knowledge of Compliance requirements
- Knowledge of Technology setup
- MSP (Mortgage Servicing Platform) experience preferred
- Ability to create process flow
- Must be able to collaborate with other departments at a high level.
Job Type: Contract
Pay: $65.00 - $75.00 per hour
Schedule:
- 8 hour shift
Work Location: Remote
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