Job description

MUSEUM GALLERY ATTENDANT (Africatown Heritage House)

The Africatown Heritage House, home of the nationally-anticipated Clotilda: The Exhibition, is opening early July 2023. Operated by the History Museum of Mobile, this site will welcome visitors from near and far to learn the story of the 110 men, women, and children aboard America's last slave ship - and of the remarkable community of Africatown they created. Located in the heart of historic Africatown, the Heritage House is to be an integral part of preserving the community's history and partnering for the community's future.

The Museum Gallery Attendant is a front-line position primarily responsible for the general maintenance, security, upkeep, and appearance of Museum facilities and for the safety and protection of visitors and exhibits. You'll meet locals and tourists as you invite them to explore this important history.

More information: www.africatownheritagehouse.com and www.historymuseumofmobile.com

This is a full time position, Tuesday to Saturday 8:30-5:00. This position is expected to be filled in early June. Apply by May 19.

DUTIES AND RESPONSIBILITIES

This position provides a wide variety of security and support services to Museum visitors and staff. Duties include, but are not limited, to:

· Assist with routine custodial care, such as mopping, dusting, vacuuming, and cleaning fabric, glass and plexiglass surfaces.

· Perform routine inspections of galleries, storage, and work areas and report safety, security, and maintenance issues.

· Greet guests and answer routine questions about Museum programs, regulations, and operating hours.

· Actively monitor and control galleries, reception, and public spaces of the Museum to safeguard exhibits and facilities against damage, vandalism, fire, theft, unlawful entry, or other disturbances.

· Maintain surveillance of visitor parking areas and report unauthorized or suspicious vehicles and activity.

· Assist staff with installing, cleaning, and maintaining exhibits, interpretive panels, and exhibit caseworks.

· Assist staff and volunteers with enforcing Museum guidelines and regulations.

· Complete written incident reports as necessary and submit to the Museum’s Facilities Manager.

· Assist with implementing the Museum’s disaster preparedness plan and evacuation of the public and staff.

· Assist with ensuring visitor safety in the event of an injury, accident, or emergency.

· Open and close Museum facilities following established hours and security procedures, including turning off lights and equipment and politely telling visitors that it is time to leave.

REPORTS TO

Africatown Heritage House Manager

MINIMUM QUALIFICATIONS AND REQUIREMENTS

Must be eighteen years of age or older. High school diploma or equivalent with at least two (2) years of prior work experience in customer service, security, or public safety.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Working knowledge of standard health, safety, and security policies and procedures.
• Ability to work a flexible schedule, including evenings, weekends and public holidays.
• Knowledge of appropriate customer care.
• A pleasant, professional image and a keen interest in the Museum’s work and collections.
• Well-developed interpersonal skills and a genuine interest in providing assistance to visitors.
• Good oral communication skills.
• Reliable and trustworthy.
• Ability to proactively provide information to visitors about the Museum’s exhibitions, events, activities, and services.
• Ability to anticipate visitor needs and deliver quality customer service to a diverse range of guests with varied needs.
• Ability to lift and use a fire extinguisher.
• Ability to ensure effective coordination of service efforts through the use of radios, viewing equipment, or other communication devices.
• Ability to learn and follow Museum procedures and policies and a willingness to adapt to new or updated training or procedures.
• Ability to act in a calm, courteous, and decisive manner in assisting visitors during fire alarms and other emergencies.
• Ability to work effectively as part of a team.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work takes place in a public setting, exhibit and reception rooms, storage, conservation, workshop spaces, and the Museum’s satellite facilities. Gallery Attendants must be physically and mentally fit and able to patrol buildings, climb stairs, stand, and walk for extended periods of time. Bending, twisting, and lifting objects weighing up to fifty (50) pounds unassisted is also required.

COMPENSATION AND BENEFITS

Full time position, $15.22/hour. Health and dental insurance available.

The History Museum of Mobile is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, national origin or disability.

Job Type: Full-time

Pay: $15.22 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Holidays
• Weekend availability

Application Question(s):

• Please note the days required in this full-time position. Are you available to work Tuesday-Saturday?
• What makes you a good candidate for this position?
• PLEASE NOTE THIS POSITION IS NOT HIRING IMMEDIATELY. Would you be available to start work in early June?

Experience:

• Security: 2 years (Preferred)

Work Location: In person

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.