Job description

Oversee all aspects of Retail, Admissions and Rentals in compliance with all applicable standards, guest service and safety working directly with the Revenue Director.

Roles and Responsibilities:

• Develop a guest-first approach towards park operation
• Responsible for all aspects of Retail Department including buying, product development, store layout, pricing, travel to buying shows, etc.
• Maintain and submit accurate monthly inventories for Retail and Food and Beverage in coordination with Revenue Director
• Compare invoices with price sheets and monitor returns for credits
• Ensure tickets and products are setup correctly within POS and Inventory system
• Monitor POS menus throughout park to ensure pricing and items are accurate
• Oversee Front Gate and Parking operations
• Ensure Food and Beverage team maintains sanitation, cleanliness, safety standards as deemed by Serve Safe in all food stand locations to assist Revenue Director
• Monitor labor regulations within departments and ensure employee breaks are given in a timely manner
• Administrative duties including assisting with weekly schedule according to the weekly labor budget, entering daily revenue, typing, ordering supplies in coordination with Revenue Director
• Assembling reports and studies of annual sales
• Coordinate and schedule training sessions, meetings, and supervising daily staffing sheets
• Create and compile reports including Food Cost, Over/Short logs, Attendance logs, Inspections, and Labor Costs
• Develop working relationships with Retail and Food and Beverage vendors
• Ability to speak with guests directly to resolve any guest concerns
• Assist in other areas of park functions

Perform any additional duties instructed by Manager

Other Requirements:

• Must be at least 18 years old
• Retail Management experience a plus
• Must be willing to work long hours, evenings, weekends, and holidays during peak season of April through September
• Capability to lift moderate weight up to 50 lbs
• Ability to stand, bend, reach, and twist
• Ability to work in various weather and temperature conditions
• Maintain confidentiality of park operations and revenue at all times
• Demonstrate basic math skills associated with operating a cash register
• Comply to all uniform policies

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Demonstrate excellent Guest Service and maintain a professional image at all times

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