Job description

• Handling of Import Ocean and Export from A-Z including data entry, tracking, arranging pickups/deliveries and billing
• Follow up shipments with carriers, overseas agents, overseas offices, and trucking companies ensuring documentation is complete
• Ensure files are closed on timely manner and accurately billed in accordance
• Arrange local deliveries for customers after customs clearance when appropriate
• Acknowledge of ISF Filing
• Manage high volume of emails, phone calls and provide troubleshooting
• Track cargo arrival and schedule pickups and deliveries on time
• Track and communicate shipment delays or documentation issues to our clients and overseas agent(s)
• Maintain quotes and communication from carrier/vendors
• Create final invoice to Client/Agent, close and archive files
• Recognize key compliance and operational aspects of client’s cargo shipments
• Set-up and prepare various files and documents associated with ocean export transactions
• Perform routing and rating analysis including bookings and spot rates requests according to established company procedure
• Set-up and prepare documents necessary for timely dispatch of export cargo
• Research and analyze best route/rate combination according to customer requirements and established procedures
• Be Familiar with cargo handling impact of various commodity types (e.g. magnetic, perishable, over-sized, etc.)
• Schedule, book and follow up with pick up truckers as per company policy
• Handle customer and agent service inquiries; Set-up and prepare customer and agent invoicing
• Maintain current knowledge local, state and federal requirements/regulations and applicable departmental/organizational policies
• Ensure the maintenance of accurate records with adherence to applicable regulatory and legal requirements as well as related essential documents

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Import or Export: 2 years (Preferred)

Work Location: One location

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