Job description

PSI, a Lifelong Learner Holdings business, is the leader in the assessment industry and has been in business for over 70 years! PSI provides license and certification exams for state and federal agencies, as well as assessments, for public and private companies.

Position: Test Center Administrator – F/T or P/T- $14/hour - Fort Worth, TX 76133

Benefits: Full Benefits Package for F/T

Schedule:

Full Time: Tue, Thurs: 8am-4:30pm, Wed, Fri: 8am-5:30pm, 1st and 3rd Sat/month: 8am-3pm

Part Time: Can cobble together a schedule from the above

Role: This position assists in the administration of numerous tests and exams while maintaining a secure testing environment. Paid training is provided.

Essential Functions: Proctor a variety of tests while maintaining a secure testing environment. Maintain confidentiality and security of all testing materials. Must be vigilant — able to pay close attention to security cameras and conduct routine testing center observations to ensure safety and security measures are being followed.

Responsibilities:

• Verifying valid government issued I.D’s and other legal documents.
• Responsible for reception duties; check-in and out of testing candidates.
• Monitoring duties include; one —way mirror surveillance, video surveillance, and routine walk through inspections.
• General office tasks to include report writing, email communications, and over the phone customer service etiquette.
• Assist in training new proctors
• Assist with daily test center operations to ensure a safe and secure testing environment.
• Provide electronic fingerprinting services / at select locations only.

Qualifications:

• High school diploma or equivalent
• Cannot be currently licensed/certified in any trade
• 1 full year of customer service experience
• 1 full year of basic computer skills
• Knowledge of Microsoft applications
• Ability to walk/stand for 40% of the time throughout shift
• MUST be reliable and work as part of team
• Possess problem solving skills and engage in analytical thinking in stressful situations
• Prior proctor/teaching experience is a PLUS!

Candidates must be able to pass an extensive background screening. For more information on PSI Services LLC please visit: http://corporate.psionline.com

Job Types: Full-time, Part-time

Pay: $14.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift

Education:

• High school or equivalent (Preferred)

Experience:

• computer: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• customer service: 1 year (Preferred)

Work Location: In person

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