Job description

The Bridge, an innovative and well respected mental health agency serving adults with serious mental illness, substance abuse, co-occurring mental health and substance abuse disorders, and co-morbid medical conditions is seeking an Office Manager to join its Residential Services department.

Job Responsibilities:

• Manage field visit schedules for staff to ensure accountability and safety in the community
• Responsible for providing directives to staff in the field attending to apartment emergencies
• Manage the submission and tracking of all apartment repair requests utilizing Real Page (real estate and property management software)
• Train case management staff on utilizing various software applications used to schedule and track client/apartment visits, request apartment repairs, etc.
• Oversee the turnover of units in coordination with the field coordination, property management and maintenance teams
• Responsible for distributing and accounting for client checks and staff/client metro-cards
• resumes and participate in initial interviews of prospective staff, providing input about the selection of candidates
• Manage scheduling and follow up for prospective staff during the hiring process in conjunction with HR
• Liaise between program staff and landlords, building superintendents and maintenance staff via email and via phone in a professional manner
• In conjunction with the Facilities Department, manage vendors in the field, submitting invoices and confirm performance of services
• Coordinate with IT department on all office equipment
• Set up/close utilities accounts on behalf of clients and ensure monthly payments
• Responsible for managing the purchasing and inventory of and office supplies as well as client furniture/supplies
• Secure apartment keys for all scattered site apartments
• Reconcile Petty Cash and submit check requests to Finance Department
• Ability to handle confidential information appropriately
• Assist with special quality assurance projects including audits and visits by funders
• Ability to work with consumers/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences.
• Attend staff meetings, supervision and trainings as required
• Occasional field work required
• Any other duties as may be assigned & special projects as needed

Qualifications:

• Associates degree with related experience
• Experience working with mental health, crisis intervention and managing trauma triggered behavior
• Excellent time management and organizational skills
• Must be a team player who is stress resistant, flexible, creative and open to feedback
• Perform CPR/First Aid/AED/CPI/Naloxone
• Experience with AWARDS preferred
• Excellent verbal and written communication skills
• Computer competence
• Bi-lingual in English and Spanish a plus

The Bridge is an AA/EOE

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
COVID-19 VACCINATION REQUIRED; MASK WEARING REQUIRED

Ability to commute/relocate:

• Bronx, NY: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental office experience: 1 year (Preferred)

Work Location: One location

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