Job description

Polsinelli PC, a national law firm, has an immediate opening for an Office Services Supervisor in their Chicago office. The ideal candidate will have office services and supervisory experience in a professional services industry, be able to work in a fast paced, high-volume environment and be able to adjust as needed to the firms continually growing needs.

Core Responsibilities:

• Oversees all workload/workflow as it pertains to daily Office Services (mail room and copy center) operations
• Distributes and schedules Office Services work to Office Services staff
• Administers use of Fresh Service (ticketing/tracking system)
• Provides assistance to all firm staff with production of all copy/print and mail room functions
• Estimates time and resources required for tasks prioritize by importance
• Acts as first point- of- contact for Office Services staff
• Provides employee training/coaching/mentoring and conflict resolution
• Addresses all Office Services related production and technical problems including troubleshooting hardware and software issues
• Provides assistance to causal users regarding walk up projects/functions
• Maintains good quality control, efficient work floor and customer satisfaction
• Provides ordering information to supply clerk including paper and supplies needed while establishing and maintaining inventory of supplies and maintenance records on equipment
• Assists copy center and mail room staff as needed
• Performs other various tasks / projects as assigned
• Proficient in use of Pitney Bowes postage meters, Canon Copiers, and other firm hardware
• Proficient in Microsoft programs inc. Excel, Word & Outlook, Fresh Service, Send Suite Live, PS Ship and other firm systems
• Assists copy center and mail room staff and hospitality as needed
• Other duties as assigned

Education and Experience:

• Two-year degree preferred or related work experience of at least 3 years
• Professional service firm experience preferred
• Excellent written and verbal communication skills
• Ability to work effectively with all levels of management and staff
• Strong organizational and time management skills
• Highest standards of honesty and integrity
• Proficient in Microsoft Office applications

Polsinelli PC is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to gender identity and expression, race, color, religion, sex, national origin, sexual orientation, age, disability, ancestry, marital status, military or veteran status, or any other characteristic protected by law.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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