Job description

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading global security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con specializes in providing customized security services to clients whose needs exceed the capabilities of traditional guard firms. Clients include the Departments of State, Justice, Homeland Security, Energy, and Defense, as well as Fortune 500 companies, major public utilities, and ultra-high net worth individuals.

Inter-Con employs over 35,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.   Inter-Con remains 100% family owned and managed and operates as the industry leader in the field of customized, high-requirement security solutions. 

Inter-Con is Everywhere Security Matters. 

Job Description

As an Operations Administrative Support Specialist, you will report to the Operations Manager for one Inter-Con Security’s largest clients in the Los Angeles area. Your growing and dynamic team is focused on supporting the scheduling operations for Inter-Con’s most important resources: our security guards. If you have great communication skills, are interested in scheduling and enjoy working with people, this position is for you! Our leadership team is invested in your success, and we offer training that will ensure you are put in the best possible position to succeed.

Required Skills

· Experience with MS Office Suite

· Excellent Customer Service skills

· Able to interact within Inter-Con’s corporate environment and effectively communicate with all levels of management

· Must be able to work effectively in a fast-paced environment and meet strict deadlines

· Excellent time-management, organization and multi-tasking skills required

· Team player with business maturity, enthusiasm, and a positive work attitude

· Sense of urgency

Essential Job Duties

· Manage daily scheduling operation and administrative functions

· Support Client requests for additional services and change requests

· Communicate with Officers efficiently and quickly to address gaps in scheduled hours

· Provide frequent updates to the SCE Operations Manager of potential issues regarding scheduled hours, staffing deficiencies, and client requests

· Develop and implement project plans for key strategic initiatives designed to improve scheduling operations capabilities and responsiveness across California

· Leverage available systems to optimize scheduling and reduce operational costs

Education

· High school diploma or equivalent

Preferred Qualification

· Experience with Salesforce.com a plus

· College degree strongly desirable

· Scheduling background

Schedule

· Must be reliable and able to commit to work given schedule including over-time as needed

· Must maintain flexibility regarding job assignments, which may include performing work for other departments, at different locations, and with mandatory overtime

· Must maintain flexibility and be able to work outside of weekly schedule depending on the needs of the business  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties and responsibilities may be assigned, with or without notice.

Veterans

Inter-Con is passionate about hiring veterans. In fact, we’ve hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/ for more information.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Application Question(s):

• Can you please confirm you have weekend availability?

Work Location: One location

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