Job description
We are seeking an Operations Analyst for our Insurance Operations team in our Charlotte, NC office. The role is responsible for providing operational support for our underwriting teams in our North America region. The Operations Analyst will be part of a team that handles processes such as new business clearance and set up, renewal preparation, preparation of required policy notices and filings, new system conversion, and various other underwriting and operational support activities.
Duties and Responsibilities:
- Provide technical and administrative support to underwriting units including but not limited to new business set up, renewal policy preparation, and various policy notices
- Review, order, and set-up miscellaneous reports needed in the rating and underwriting process
- Set up ImageRight and Shared Drive Files/Folders
- Prepare Workers’ Compensation posting notices for various states
- Generate New Business Policy Number assignments
- Handle complex or escalated new business submission clearance and conflicts through applicable systems
- Compile data utilizing various sources and tools; investigate data quality issues
- Communicate with underwriting assistants, underwriters, managers, and brokers in a clear and concise manner.
- Train contingent workers and vendors on processes
- Gather necessary underwriting information/documentation for state specific and financial audit requests
- Follow best practices and support continuous improvement
- Other duties and responsibilities as assigned by Operations management
Qualifications needed:
- 1+ years of experience in an Underwriting Support or other Insurance Support position
- Experienced with Microsoft Word, Excel, ImageRight
- Experience with Guidewire, Cognos and/or other insurance systems a plus
- College degree preferred but not required.
- Strong time management skills and attention to detail
- Highly organized with ability to handle multiple priorities
- Adaptability to changing procedures and growing environment
- Ability to work closely within a team structure
Sompo International offers a competitive compensation and benefits package commensurate with experience.
Sompo International is an equal opportunity employer committed to a diverse workforce. M/F/D/V
Visit our website at www.sompo-intl.com
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay
Work Location: Hybrid remote in Charlotte, NC 28277
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