Job description

Operations Coordinator (Part Time)

July 2022

Operations Coordinator (Part Time)

Competitive salary

Part Time with Flexible Hours: based in the Astro North America office located in Wharton, New Jersey.

Founded in 1997 by John Fearon and James Bassant, Astro Lighting is a leading British designer and producer of contemporary lighting supplied to both the retail and project specification markets. The company has grown an average

20% year-on-year and now exports to over 70 countries globally.

Astro’s creative ethos has remained consistent throughout – that good design demands simplicity. Our business ethos is similarly straightforward, being based on a passion for quality which goes far beyond technical excellence and demands the highest possible standards of customer service.

Overview

Reporting directly to the Operations Supervisor, the position will have the responsibility for supporting the day-to-day activities of the customer service and order processing team. This position will be between 4 and 6 hours daily with opportunity for some full days.

Key Responsibilities:

• Answer phone calls and transfer to correct person
• Enter and maintain customer orders and related information
• Process catalog and finish sample requests
• Respond to or forward emails on our generic email addresses
• Update online partner portals with shipping information
• Create and email or upload daily inventory report
• Assist the General Manager and/or Operations Supervisor in a variety of business-related duties that may arise

Requirements:

• HS Diploma and some professional experience
• Average Availability 20 hours per week
• Detail oriented with great organizational skills.
• Ability to work independently and with a team remotely at times.
• Excellent written and verbal communication skills with superior follow-up skills.
• Microsoft Excel, Word and Outlook experience required
• Ability to work in the USA without sponsorship

Note: The right candidate will need to live within commutable distance of Wharton, NJ.

What we offer:

• Competitive salary
• Flexible hours with some work from home opportunity
• Experience in a customer service environment
• A fun, creative and supportive culture

Job Type: Part-time

Pay: $17.00 - $19.00 per hour

Schedule:

• 4 hour shift
• Monday to Friday

Ability to commute/relocate:

• Wharton, NJ 07885: Reliably commute or planning to relocate before starting work (Required)

Work Location: Hybrid remote in Wharton, NJ 07885

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