Job description

PURPOSE OF POSITION:

This position will support the company’s sales team by being responsible for ensuring customer orders are processed in an efficient and timely manner.

ESSENTIAL FUNCTIONS:

· Work with Sales Representatives to obtain necessary paperwork required for each order

· Review contracts and order paperwork for completeness and accuracy

· Accurately enter orders into INFOR system and ensure completed orders are sent to necessary parties

· Work with appropriate parties to quickly resolve issues that delay time in processing

· Responsible for creating entries in INFOR system for new materials/components

· Be able to problem solve discrepancies by using available resources within company means

· Process order change notices in a timely manner

· Answer incoming calls in support of sales team

· Assist in relieving Receptionist of breaks by answering incoming company calls

· Additional order entry tasks/projects, as needed

COMPETENCIES:

· Must be detail oriented

· Strong and effective verbal and written skills

· Ability to prioritize workload and work under pressure

· Strong organizational and administrative skills

· Time Management

EDUCATION AND EXPERIENCE:

· High school diploma or GED required

· 1-3 years of experience entering technical/custom purchase orders within a manufacturing setting/environment is a preferred

· Excellent working knowledge of MS Office Suites (Word, Excel, PowerPoint, Project, etc.)

· Experience with INFOR software is a plus

· Ability to interact directly with customers and Top Management.

· Excellent written and oral communications skills

· Ability to prioritize and multi-task for maximum efficiency without sacrificing accuracy

· Professional and pleasant phone manner to service incoming and outgoing calls

· Proficiency in use of computers and software

· Ability to take direction and work independently

· Ability to maintain a positive attitude under stress

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Jacksonville, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Order entry: 1 year (Required)

Work Location: One location

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