Job description

Review and validate order and sales contract information sources (order forms, agreements, POs, approvals) for completeness and accuracy in accordance to processing SLAs and booking policies.
Ensure accuracy of booked orders regarding order, sales contract, and sales account data in the CRM and ERP systems.
Facilitate provisioning of new accounts and or services and work with Operations to investigate and resolve any provisioning issues.
Provide operational support to sales and other teams with regards to the order lifecycle.
Collaborate with Sales and other internal teams (Finance, Legal, Operations, IT) to resolve day-to-day issues, improve processes in order to exceed operational and performance goals.
Ensure data maintenance and integrity by supporting ad hoc requests to reconcile and or update any order, sales contract, or sales account data discrepancies.
Support period close activities by reviewing booking and open provisioning reports and working with Sales, A/R and or Operations to reconcile any discrepancies related to order information and or provisioning.
Generate, maintain, and analyze order operational reports to calculate and compile metrics to track performance activities and KPIs as well as reports for management.
Identify opportunities for improvement within the quote-to-cash process that improves service, speed, or cost to optimize the order lifecycle.
Participate and contribute to new process releases and system enhancements by testing and providing operational insight.
Investigate, follow up, and provide creative solutions to resolve any errors or issues on orders with internal teams while balancing financial and legal compliances with customer needs; and implementing corrective actions.

SKILLS
2-4 years relevant order and sales contract operations experience including quote and sales order processing, sales contract management, and opportunity management, with increasing levels of responsibilities. Preferably in a software and or SaaS (Software-As-A-Service) sales organization.
2-4 years relevant finance and/or accounts receivable experience including order processing and release for billings, contract evaluation and account reconciliation, with increasing levels of responsibilities. Preferably in a software and or SaaS (Software-As-A-Service) sales organization.
Prior experience with CRM/ERP tools and systems.
Familiarity with the end-to-end quote to cash cycle.
Familiarity with maintaining and operating SOX controls, Internal Audit and evaluating financial documents preferred
Proficiency in Microsoft Office suite; Excel, Word, and PowerPoint, required.
Experience with Visio or other process flow application and in DocuSign or other document signing application a plus.

Job Type: Contract

Salary: $45.00 - $47.00 per hour

Schedule:

• 8 hour shift

Experience:

• SAP: 1 year (Preferred)

Work Location: Remote

arclintfl.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, arclintfl.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, arclintfl.com is the ideal place to find your next job.