Are you disciplined & like a change in scenery? If you have parts &/or sales experience, looking to better your career, then keep reading. Cumberland International Trucks is seeking an energetic, customer service oriented Outside Parts Sales person to join our growing team in Orlando, FL. Salary pay + commission (based on experience).

As Cumberland grows, there's a bright future & opportunity for growth within the organization. We are looking particularly for those with sales-related experience with a desire to further their career. Join the Cumberland team today – where we offer a career path, not just a job, at a company with an empowering & safe work environment.

CALLING ALL VETERANS / MILITARY! Cumberland is owned & led by veterans- 14% of our employee base are vets, so we welcome all applicants, including military reserve & veterans! Thank you for your service.

Culture: As one of the top family & veteran-owned dealers in North America, we pride ourselves on offering a fun & empowering, customer-first culture with tremendous growth opportunities! If you are looking to start a Career, Cumberland offers a Career Path- not just a job. We offer a positive & SAFE work environment per our core values, HONOR, READINESS, VICOTRY & LOYALTY.

What We Offer Our Employees:

• Work-life Balance / 8 Paid Holidays / Paid Birthday Off / Paid Time Off (PTO) / Vacation
• Paid Training / Certification Reimbursement / Mentorship Programs / Internship Programs
• 401-K with Employer Match thru Fidelity / Yearly Company Apparel Store Allowance
• Medical / Voluntary Vision & Dental / Wellness Program- earn money by walking
• Life and AD&D Benefits & supplemental Life / Short-Term Disability / Voluntary Long-Term Disability / Access to Teladoc – 24/7/365 digital access to doctors

The primary duties & responsibilities of the Outside Parts Sales position are to fulfill customer parts needs in the most efficient & accurate manner by:

• Responding to customer parts or information requests quickly
• Develop business relationships with all customers & a game plan for prospecting a designated territory
• Communicating internally with parts department & externally with customers
• Monitoring the status of customer orders, advising in case of problems & notifying upon arrival
• Assisting other Parts Department employees with above tasks as necessary
• Organization and maintenance of the customer accounts, including pricing and application materials

Qualifications:

• The Outside Parts Salesperson position is a vital member of the Parts Department Team, one who has a direct impact on parts sales and customer satisfaction. Accordingly, specific personal qualities and abilities are required for successful performance in this position, including:
  • Appreciation for teamwork & sincere desire to contribute as a team member
  • Excellent communication skills, including an awareness of others & an effective listening ability
  • Customer appreciation, a desire to satisfy customers & the ability to instill customer confidence
  • A commitment to customer satisfaction by addressing potential issues proactively
  • Multi-tasking ability, especially in dealing with interruptions and quick acknowledgements
    
• Preferred but not Required:
  • College degree
  • Truck Parts Sales &/or Parts Counter experience
  • Mechanical aptitude or experience in automotive &/or truck mechanics
  • Parts department experience, particularly in a truck dealership or truck aftermarket environment
  • An ability to recognize opportunities for process & operational improvement
  
  

Core Brand Promise

• Access to Technology
• Continuous Improvement
• Flawless Execution

Your Journey Starts Here

Reap the benefits of a growing economy and growing company. We were proudly named 2017 and 2018 Dealer of the Year by Navistar and 2020 Top Company for Women to Work For in Transportation by Women In Trucking Association.

Core Values

• Honor – We honor customer relationships by providing world-class service.
• Readiness – We use all available resources to ensure that we are always ready to address any and all customer concerns and demands.
• Victory – When our customers win, we win.
• Loyalty – We aim to foster customer loyalty by upholding our core values and by keeping our brand promise.

2018 International Dealer of the Year
2017 International Dealer of the Year
2019 ATD Dealer of the Year Finalist
2018 TDEC Sustainable Transportation Award
2018 IC Bus Pursuit of Excellence Award
Diamond Edge Certified