Job description
The primary responsibility of the Receptionist is to manage the needs of visitors, members, vendors, and employees in the lobby of the Corporate Office. The Receptionist will also support the Human Resources team with various administrative tasks.
QUALIFICATIONS:
Minimum Education & Experience Requirements:
- High School diploma or GED.
- Two (2) years of reception experience, or one (1) year as an Administrative Assistant, or equivalent experience
Minimum Knowledge and Skill Requirements:
- Basic knowledge of, and experience with Microsoft Word, Outlook and Excel.
- Excellent communication (oral and written), interpersonal skills, and professional demeanor.
- Must be able to speak, read and write English.
- Must possess mature judgment and have the ability and personality to meet the public.
- Must be able to handle all information with a high level of confidentiality.
- Must be detail-oriented and able to work with minimal supervision.
- Must be able to take on projects and handle multiple tasks with ease.
- Must maintain a good working rapport with peers, members, vendors, and management.
COMPETENCIES:
- Approachability
- Customer Focus
- Ethics and Values
- Problem solving
- Integrity and Trust
- Oral and Written Communication
WORKING CONDITIONS/ENVIRONMENT:
The job requires the employee to sit a majority of the time. Infrequent lifting of up to 15 pounds may be required (mail/delivery packages).
OTHER REQUIREMENTS:
Must comply with all aspects of the Bank Secrecy Act.
MAJOR ACCOUNTABILITIES AND TASKS:
1. Greets visitors professionally. Assigns visitors a pass and contact the appropriate employee. Answers all incoming telephone calls. Answers general questions or transfers calls to the appropriate person/department.
2. Maintains lobby appearance, safety, and security.
3. Logs in packages efficiently and timely. Notifies recipient. Logs in checks and signs for contracts delivered by automobile dealerships. Distributes paperwork from the Loan Center and Loan Servicing Departments to the appropriate automobile dealerships. Logs plastic cards for Deposit Servicing.
4. Assists with mailing Loan Denial and Approval letters to Loan applicants. Distributes returned mail to the appropriate individuals or departments.
5. Assist with New Hire Onboarding activity.
6. Assists with inter-office mail and deliveries to and from Corporate.
7. Assists with documenting, logging and delivering check activity with HR and Finance.
8. Updates and audits information in various HR systems.
9. Assists with Employee Files (electronic and hard copies).
10. Coordinates e-cards for employee life events, (birthdays, and anniversaries). Coordinates awards for corporate quarterly meetings.
11. Assists with branded logo gift inventory.
12. Assists HR with employee campaigns.
13. Maintains HR department supplies and order on a regular basis.
14. Performs other duties as assigned.
Salary range is $18.00 - $20.05/hr. Final salary is dependent on a candidate’s experience and qualifications.
Equal Opportunity Employer Veterans Disabled
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