Job description

Chester County Eye Care has been a leader in eye care throughout Chester County and the surrounding area for over 45 years. We provide advanced care for cataracts, glaucoma, retina disorders, LASIK, diabetic eye disease, and more. We are looking for a friendly qualified candidate to join our call center.

Job Responsibilities:

• Answer all incoming phone calls with a professional and pleasant demeanor
• Schedule and reschedule patient appointments
• Register new patients and update patient information in our EHR system
• Work with clinical department to help solve scheduling conflicts
• Take clear and accurate messages and distribute to appropriate personnel throughout the day
• Be knowledgeable about our doctors, services, locations, etc. to be able to answer patient questions

Qualifications:

• High school diploma or equivalent
• At least 1 year working in a medical setting desired
• Exceptional phone and communication skills
• Excellent customer service skills
• Knowledge of insurance plans and medical terminology helpful
• Available to work Monday-Friday in our West Chester office
• Must be within 25 miles driving distance from our West Chester office

Benefits:We offer a competitive salary based on experience, continuing education opportunities, and a generous benefits package to full-time employees.

To learn more about Chester County Eye Care, please visit www.chestercountyeyecare.com.

Benefit Conditions:

• Waiting period may apply

Work Remotely

• No

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• medical setting: 1 year (Required)

Work Location: In person

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