Patient Care Coordinator/Receptionist

Full Time
Edina, MN 55435
From $19 an hour
Posted
Job description

3 Reasons to Work for Heide's

  • We are a small family business, meaning our environment is relaxed, our friendships run strong, and our teamwork is solid.
  • We work "banker hours", Monday - Friday from 9:00 to 5:00, we take off many holidays, and your weekends are all yours to enjoy!
  • The work never gets boring. This job will keep you on your toes as you juggle a variety of tasks throughout the day, however, it stays low stress since since its the same dozen tasks you will know how to complete.

About The Position

As a patient care coordinator at Heide's Compression and Mastectomy store, you will help coordinate clinical documentation to help our customers purchase their medical products. It is an exciting and purposeful position, as it's a fast paced job and every case requires attention to detail and feels quite rewarding when the patient's need are met. We are niche DME provider, we only service compression garments/devices and post-mastectomy care.

This position is perfect for those who have an impeccable attention to detail, love to problem solve, and enjoy working face-to-face with customers.

Responsibilities

  • Work alongside our fitters to coordinate benefits, prior authorizations, obtain prescriptions, check customers in and out, and write up sales.
  • Proactively obtain medical records from clinicians.
  • Call and fax providers for additional medical records.
  • Regularly call insurance companies to check benefits, authorizations, and claims.
  • Check customers in and out of the store, scan documentation, input orders.
  • Provide regular communications to patients, fitters and reps, clinicians, insurance companies, and supervisors.
  • Answer phone calls, take messages and notes.
  • Work in a fast paced environment with the ability to juggle several projects, strong organizational skills

Experience:

  • Experience working with insurance companies (checking benefits, prior authorizations, billing, claims, compliance, etc.) encouraged but not required.
  • Experience in healthcare industry encouraged but not required.

If you are super organized, enjoy a family business style work environment, and LOVE a good challenge, this is the position for you. You will juggle many tasks, but you will make a difference in many people's lives.
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Work Remotely

  • No

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

  • 401(k) matching
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location: In person

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