Patient Coordinator

Full Time
Warwick, RI 02886
Posted
Job description
Patient Coordinator
SUMMARY:
This position is located at our corporate office in Warwick, RI.
Monday- Thursday: 11:30 AM- 8:00 PM
Friday: 9:00 AM- 5:30 PM
*Bilingual Spanish highly preferred*
Under the general supervision of the Lead MR/CT Coordinator and according to established policies and procedures, responsible for receiving/making calls, prescreening and confirming patient MR and CT appointments. Ensures that all collected data is entered into RIS accurately and completely.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Confirms and screens MR and CT patients for all sites from current day to at least two days out. Inform patients of RIMI’s Medication Policy when necessary.
Investigates any allergies, implants, recent colonoscopy and endoscopy exams. Call outside facilities to retrieve information.
Scan in necessary paperwork and alert MR technologists so they can review MR Safety conditions.
Checks current day’s schedule periodically for add-on patients.
Calls for prior outside reports. Scan/attach to appropriate account in RIS.
Calls for referral slips for patients needing x-rays for foreign body prior to MRI and schedule. Call for exam referral slip if needed when reviewing the case.
Checks referral slips and informs lead of incorrectly scheduled exams.
Assists with training new staff.
Additional duties and projects as assigned.
SKILLS AND ABILITIES REQUIRED:
Interpersonal skills to interact effectively with patients who may be under physical and/or emotional stress, referring physicians, staff and co-workers.
Ability to multi-task and complete all job duties in a timely manner for efficient patient care. Attention to detail and proactive with patients while on phone.
Strong communication skills, both verbal and written needed.
Demonstrates ability to enter and update information into RIS as well as clerical methods and techniques.
Knowledge of medical terminology.
Organizational and analytical skills to compile and interpret data.
MINIMUM LEVEL OF EDUCATION, PREPARATION AND TRAINING:
High school diploma or equivalent. Graduate of a School of Medical Secretarial Sciences preferred.
Join an award-winning organization! With 18 private, state-of-the-art medical diagnostic imaging facilities, join the team that has been providing Rhode Island with imaging excellence for over 75 years! The American College of Radiology has named RIMI one of the first outpatient diagnostic imaging Centers of Excellence in the country and the first in Rhode Island. RIMI also has the honor of being named a 2021 Top Workplace in Rhode Island by the Boston Globe and a 2021 Healthiest Employer of RI by Providence Business News.
RIMI offers best-in-class benefits to eligible employees including multi-tiered health plans, flexible spending accounts, generous paid time off, 401(k) plan with profit sharing component, uniform reimbursement, yearly reimbursement for continuing medical education, and career advancement opportunities. Enjoy competitive pay, including $4.50/hour shift differential for nights and weekends – all in our innovative culture that consistently provides the highest levels of quality, safety, technology, and patient care.

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