Job description
This full-time position will rotate between our offices located in Hartford, Manchester, Plainville, Farmington, Rocky Hill, Glastonbury and Enfield. Morning start times may be as early as 6:30 a.m. - flexibility is a must!
Our highly visible Patient Registrars are responsible for greeting and checking in patients, collecting co-pays and patient balances, obtaining insurance information and referrals, and updating patient demographics. The ideal candidate will have a high school diploma plus a minimum of two years’ experience in a medical office with a background in patient registration and an understanding of different insurance carriers and plans. Your attentiveness to detail, excellent customer service skills, and ability to multi-task and be flexible in a changing environment will contribute to your success in this position.
A great Patient Registrar will be:
- Energertic, enthusiastic, compassionate, and patient
- Detail oriented and able to multi-task
- A dependable team player and self-starter, with the ability to be flexible in a changing environment
- Able to demonstrate and maintain a mature and professional approach when interacting with patients, physicians, co-workers, and outside sources
Responsibilities of this position include, but may not be limited to:
- Registering patients, including gathering and updating demographic and insurance information
- Collecting co-pays and patient account balances
- Obtaining referrals
- Assisting patients with health histories
- Assisting Medical Secretaries with phones, patient sessions, and other functions in support of patient care
- High School diploma plus a minimum of two years experience in a medical office with registration background
- Knowledge of medical insurances
- Exceptional verbal and written communication skills
- Strong customer service skills
- Excellent computer skills, including Microsoft Word, Outlook, and Excel
- Experience with GE Centricity and Allscripts is desired
- Reliable transportation for travel to our various offices
PM22
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