Personal Banker Supervisor, East Regional Team

Full Time
Cleveland, OH 44113
Posted
Job description

Do you want to start your career as an entry level supervisor? Do you enjoy helping people? Do you enjoy problem solving? Does having the opportunity to better someone’s financial well being sound appealing to you? Do you thrive in an ever-changing environment? If you answered YES to any of these questions, then a career at Dollar Bank is a perfect fit for you!
This entry level position allows you to develop a thorough understanding of the Bank’s products and services while being fast tracked into our Supervisory Program. As a member of the Regional Banking Team, you will be responsible for supporting multiple branches within Dollar Banks Eastern Market. These branches include Beachwood, Eastlake, Euclid, Maple Heights, Mayfield Heights, Mentor, Painesville, Richmond Heights, and University Heights. Travel reimbursement is provided after a specific mileage threshold is met.

Job Description:
  • Build relationships with our customers by engaging in a consultative sales approach
  • Utilize the relationship building skills taught through Dollar Bank’s training program to create customer loyalty.
  • Educate our customers on ways to utilize technology in branch, online or mobile.
  • Utilize sound decision making skills while balancing customer service and financial loss.
  • Assist in training and development of new employees within the bank
  • Learn how to open and close branches
  • Adhere to all established branch operational processes and procedures.

Qualifications:

  • High school diploma/GED required
  • One year demonstrated track record of achieving sales goals is required with either
College (Associate’s) degree OR
a minimum of 2 years demonstrated ability to deliver outstanding customer service in financial services or retail industry
  • Leadership demeanor is required.
  • Must have excellent written and verbal communication skills to include professional grammar and demeanor.
  • Ability to travel as needed to training.
  • A valid driver’s license and access to a reliable vehicle is required.
  • Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency.

Address 1

950 Main Avenue

Address 2

Suite 1700

City

Cleveland

State

OH

Employment Status

Full-time

FLSA

Non-Exempt

Schedule Information

Monday - Thursday:
8:30am - 5:30pm

Friday:
8:30am -7:30pm

Saturday:
8:30am - 2:30pm

Benefits Information

Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement.

Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement.

For more information, please visit http://www.dollar.bank/company/careers/benefits.

EEO Statement

Dollar Bank is an Equal Opportunity Employer.

Minority/Female/Veteran/Disabled

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