Job description
Our Company:
RedSail TechnologiesTM is a dynamic healthcare technology company focused on transforming community and long-term care pharmacy. Backed by growth equity firm Francisco Partners, RedSail Technologies’ mission is to create the most profitable, clinically-advanced pharmacy network in the country. RedSail Technologies has offices in Spartanburg, SC, Irving, TX, Shreveport, LA, Anacortes, WA, and Pittsburgh, PA. RedSail Technologies has over 700 employees and serves more than 9,500 pharmacies nationwide and growing.
Position Summary:
The Pharmacy Consultant, Clinical Services is responsible for building and maintaining relationships internally and externally with customers and related partnership groups and organizations. In addition, the Pharmacy Consultant provides consultation coaching, training and education to customers partnering in clinical program execution to help ensure greater adoption and utilization, success and outcomes for their patients and pharmacies. The Pharmacy Consultant will report into the Vice President of Commercial Operations for RedSail’s Network Services Business Unit and work cross functionally with Sales, Operations, Marketing, Product Development and Training.
Key Duties:
- Actively participate in national and regional meetings of professional and industry pharmacy organizations with communication of issues, trends, and future vision of the profession to the appropriate members of the RedSail Technologies team
- Pharmacy organization and industry meeting liaison and contact
- Serve as a pharmacy and clinical services expert/liaison and articulate the company’s solutions, services and program offerings to customers
- Provide knowledge and expertise on pharmacy industry best practices, workflow and service offerings.
- Provide Demonstrations of solutions and workflow processes to customers and partners
- Provide RedSails software and product development teams clinical input into the development and enhancement of features/functionality
- Continuous Improvement efforts for both customers and internal teams
- Lead Customer Coaching and Consultative Clinical Calls
- Mentoring and Leadership for pharmacy related interns/residency programs
- Assist in training and development (internally and externally)
- Identify opportunities for workflow and or software utilization improvement and provide insights to customers.
- Serve as a source of industry and professional information, and offer guidance as requested, to the executive committee, product management teams, sales, account managers, and others
- Serve as a communication resource when the peer-to-peer relationship is critical to customers
- Maintain open communication related to industry issues, news, and trends with a peer(s) across business units of RedSail Technologies
- Works closely with the Marketing & Sales Department to ensure appropriate communication with RedSail Technology customers
- Attends and participates in relevant industry events and conferences, to provide sales support, discover market trends, and be available to existing customers
- Clinical information resource as applicable
Education/Training:
- Graduate of Accredited College of Pharmacy
- Pharmacist License in good standing
- Minimum 2 years of applicable experience
- Experience in both community/retail and long-term care pharmacy preferred
Required Work Experience/Skills:
- Ability to collaborate with customers and organizations at many different levels
- Leadership skills to manage projects across teams and departments
- Problem solving and good judgment
- Excellent oral, written communication, and presentation skills
- Ability to work independently and in team setting
- Ability to present ideas and information clearly and influence others
Preferred Work Experience/Skills:
- Advanced understanding of all types of pharmacy practice, LTC, Retail, Specialty, etc.
- Advanced understanding of Pharmacy laws and regulations
- Advanced knowledge of Pharmacy workflows in all practice settings
- Advanced understanding of Pharmacy Business practices and ancillary business opportunities in pharmacy
- Experience working with PioneerRx and/or QS/1 Software platforms
- Intermediate knowledge of interactive opportunities with pharmaceutical manufacturers as they relate to RedSail pharmacies
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